Senior Associate,Resource Management Job Toronto area,Old Toronto Ontario Canada,Management

Location: Old Toronto

The opportunity

The RM Senior provides functional support to the Sub-Service Line (SSL) RM Lead. This role will provide coverage and support to our GCR Tax Group.

The Resource Management (RM) Senior is a member of the Tax Canada Resource Management team, contributing to the goals of maximum deployment of our practitioners and comprehensive project staffing for delivery of our engagements. The Senior Associate will develop and facilitate timely resource deployment solutions for their local client base; develop expertise and knowledge of professional staff skill sets and project requirements;

analyse utilization data and deployment information and participate in developing and facilitating resource deployment strategies.

Your key responsibilities

As an RM Senior, you will be responsible for the deployment; development; and capacity management of the client-serving professionals of your local group. You will support the Resource Management strategy to effectively deploy Tax client-serving professionals and provide them with meaningful career experiences. You will be working regularly with Partners, senior leadership, and theLead to support the client serving professionals.

Responsible for staffing of all level resources as well, maintaining Retain with client bookings and resource projections

Maintain databases regarding client data, staff preferences, skills and restrictions as required

Produce weekly communications including general forecasting, availability and capacity management reporting as required

Monitor unassigned resources, act as point of contact for unassigned staff, identify assignments for same

Audit Retain regularly for accuracy

Build strong relationships with Partners and senior leadership to ensure staffing demands are being met. Provide regular reporting and updates to leaders in the practice to help solve staffing challenges

Assist with annual planning process - incl. data input to planning tool as directed by RM team leaders

Communicate regularly with RM and practice managers on status of staffing requirements and issues

Identify over/under utilized individuals and bring to attention of RMS as required.

Identify conflicts and resolve or escalate

Support SSL RM Lead in addressing complex scheduling assignments.

Confirm resource independence prior to client bookings where applicable

Assist with the creation/maintenance of accurate personnel and client project schedules.

Communicate regularly with Resource Management team on the status of staffing requirements

Demonstrate effective teaming with Tax and cross service line RM team(s) by proactively/creatively responding to requests.

Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model

Partner with the Tax Talent Team ( HR) on Head Count and Performance Management initiatives

Work with peers across the Canadian Tax RM team to share resources and leading practices

Involved in ad hoc projects as required

Skills and attributes for success

Strong analytical skills, with meticulous attention to detail

Very strong written and verbal communication

Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency

Strong problem-solving skills

Outstanding teamwork and interpersonal skills

1-3 years of relevant work experience

Advanced Microsoft Excel skills

Bachelor's degree, or equivalent work experience

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days.

Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2

SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis)…


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Senior Associate, Resource Management