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Job Title: Manager-Talent Sourcing Strategy (Operations)
Location: Toronto, CA
Employment mode: Hybrid position; will require the individual to work in the AMS office in Toronto Downtown 1 day per week.
Job type: Full Time Permanent
About UsTalent is our World.
At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organization. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.
Take the next step in your career journey and discover our exciting opportunities.
The RoleAs a Manager, you will be responsible for the recruitment, sourcing delivery and operational leadership of the sourcing and delivery admin team and annual budget of a team within a (large complex) client solution. You will support the Senior Manager/ Senior Manager Account Lead/ COD in driving the achievement of the business area’s commercial and people strategy, managing your team to fulfil all contractually agreed quality thresholds.
You will also provide line management and inspirational leadership to your team, driving engagement, retention and wellbeing. You will role model the AMS behaviours, drive succession planning and team/leadership development.
This is a hybrid position and will require the individual to work in the AMS office in Toronto Downtown 1 day per week.
Key Accountabilities Leadership- Stakeholder management, staffing, payroll, vendor management, and projects/implementations
- Lead and present global projects such as Strategic Program Assessment, Quality Business Review, Steering Committees, Vendor Forums, etc
- Develop and lead program strategy with contingent workforce management solutions
- Execute on implementation, education and management of onsite team to achieve financial and strategic initiatives
- Accountable for clearly communicating Strategic Account Vision and Plan to team. Ensure they understand the account’s commercial model, and their role in helping achieve its strategic priorities and KPI targets
- Coach and develop direct reports or dotted line reports through ongoing one-to-one performance and development conversations
- Support Recruiters in the resolution of complex and contentious issues with clients, ensuring all escalations are resolved promptly
- Maintain regular communication with team members, including conducting ongoing performance and development conversations and virtual team collaboration sessions
- Determine and manage optimal resource allocation to support the talent strategy of the business area
- Build strong and influential trusted partner relationships with senior client stakeholders to develop and maintain business plans, recruitment plans and organisational structures
- Custodian of the client’s Employee Value Proposition (EVP) ensuring the entire team can convey the proposition in a compelling way enhancing the clients brand presence in the market
- Lead team in the delivery against targets, budget and SLAs. Provide oversight of requisitions managed by recruiters to ensure they are meeting the contractually agreed service standards
- Work closely with the Performance Management CoE to monitor the team’s Key Performance Indicators and forecasts. Identify trends and issues, and influence delivery strategy using data-led insights
- Manage the scope, governance and compliance of the contract through team activity. Identify and tackle scope creep
- Ensure team’s compliance to the AMS Risk Management Framework and Account governance framework, including the identification and management of risk
- Ensure team’s compliance with legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan, OFCCP, data management techniques or similar local legislative requirements)
- Support implementation of Continuous improvement plan in collaboration with Performance Management CoE
- S…
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