Senior Manager, Third Party Risk Business Engagement

Job Description
As Senior Manager, Third Party Risk Business Engagement, within the PB&CB Supplier Management Office, you will educate and communicate third party risk policy and requirements to Lines of Businesses while you collaborate and proactively manage business third party KRIs, KPIs, non-compliances, issues, findings, and other risk factors contributing to an LOB’s third party risk profile. You will also nurture and develop key relationships with LOB business supplier managers, business risk managers, and operational risk managers.

You will be a key player in enabling the business with third party best practices with respect to the management of suppliers according to Enterprise TPR policy and standards.

Please note this is an in-office role with a minimum of 4 days in office per week.

What will you do?

As the third party risk subject matter expert, build relationship with businesses and COG (Centre of Governance) partners, Business Risk Managers, Operational Risk Directors, and provide third party risk strategic and change leadership for assigned LOB

Represent PB&CB Supplier Management Office at business risk forums to ensure third party risks and policy requirements are being considered, and adequately assessed

Review and approve risk assessments (RTAs) as third party risk representative

Collaborate with lines of business to ensure controls to mitigate third party risks are kept up to date

Oversight of business LOB third party risk profile health, ensure KRIs, KPIs, issues, findings, watchlist and other items requiring remediation are tracked and reported; support the business in closing non-compliance items

Be first point of contact for LOB, serve as change champion and provide advice and counsel on third party risk management policy

Identify continuous improvement opportunities to drive efficiencies and effectiveness in the supplier management domain

Ensure timely response to service requests to ensure service standards are sustained

Balance deep process expertise with strong process management capabilities to ensure end to end Incident Management processes are designed with a ‘client first’ approach

Keep up with best practices and proactively identify, act upon, and enable continuous improvement opportunities and solutions for recurring errors, service/risk gaps and process efficiency and effectiveness enhancements

Identify opportunities, connecting through client interactions and matching appropriate advice/service solutions to RBC Partners needs to deliver results

Utilize effective tools and resources to investigate identified client irritants and gaps in process efficiency/effectiveness

Demonstrate a collaborative approach in dealing with clients, colleagues, and service partners

Act as a change agent for the team and is fully committed to continuous improvement and its alignment to client and business strategies

Contribute to the overall success of the team by sharing ideas and best practices

What will you need to succeed?
Must-have

Third party risk and operational risk management experience

Strong teamwork, motivation, and collaboration skills

Advanced proficiency working with large amounts of data, able to pull insights from data trends

Acute sense of urgency, ability to make decisions and take initiative

Proven ability to develop team and business relationships and cross-functional cooperation

Ability to adapt to change and work efficiently under pressure and within tight timelines

Nice to have

Advanced Degree or MBA

Proficient with MS Power Point

Experience and confidence working with ambiguity

Ability to understand business requirements and apply conceptual thinking to offer long term solutions

Bilingualism (English/French)

Job Skills
Collaboration, Critical Thinking, Detail-Oriented, Group Problem Solving, Operation Risk Management, Risk Compliance, Third Party Risk Management, Time Management

Additional Job Details
Address:  RBC WATERPARK PLACE, 88 QUEENS QUAY W:

TORONTO

City:  Toronto

Country:  Canada

Work hours/week:  37.5

Employment Type:

Full time

Platform:  PERSONAL & COMMERCIAL BANKING

Job Type:  Regular

Pay Type:

Salaried

Posted Date:  

Final date to receive applications:  

Note
Applications will be…