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Director Strategic and Operations, Global Corporate Functions

Job in Toronto, Ontario, C6A, Canada
Listing for: Scotiabank
Full Time position
Listed on 2026-01-20
Job specializations:
  • Management
    Business Management, Corporate Strategy, Business Analyst
  • Business
    Business Management, Corporate Strategy, Business Analyst
Job Description & How to Apply Below
Position: Director Strategic Support and Operations, Global Corporate Functions
Title:

Director Strategic Support and Operations, Global Corporate Functions

Requisition

The Role
Director Strategic Support and Operations contribute to the overall success of the Global Corporate Functions teams ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted follow governing regulations, internal policies and procedures. The role is responsible for supporting the Office of the SVP & CIO, Global Corporate Functions (GCF) in executing initiatives that support GCF strategic objectives.

This position works closely with senior management, technology leaders and a diverse set of stakeholders to deliver on our strategic goals while improving team efficiency.

In this role you will:

Partner with the SVP & CIO , GCF to shape and monitor strategic priorities, ensuring alignment with enterprise objectives.

Support the development of business plans, technology roadmaps, and performance metrics.

Play an active part in developing, tracking and following up on KPI’s and Key Risk Indicators for the group.

Manage the relationship with central KPI/KRI reporting functions and ensure that information is transmitted efficiently and accurately in real time.

Oversees  operational aspects  of all required activities for the department including budgeting/ headcount planning / resourcing, business continuity plans etc. Owns reconciliation of the department’s actual spend with budgetary forecasts both internal and at a bank level.

Participate in  long-range strategy planning , GCF/Business roadmap alignment and management of policy development addressing complex business issues and the strategic priorities of the supported lines of business.

Own the mapping between  business and technology architecture . Reconcile between strategic plans and the enterprise architecture roadmap documents – ensuring that business change is fully supported by and drives technology systems change.

Assist with talent management including  performance management , monitoring performance job evaluations, and as needed, providing counsel and coaching, and arranging for formal training.

Monitoring succession planning and ensuring that recruits at L9 level have eventual succession potential.

Complete competitive / business environment  research and benchmarking  to determine emerging issues and trends and analyze the impact / implications of those trends on the Bank's strategic plan.

Gather, analyze, and present GCF employee engagement metrics to drive the delivery of GCF targeted initiatives.

Provides strategic leadership on people engagement initiatives including various activities that are led by volunteers (e.g., community service events) or the Strategic team Initiatives.

Track execution of strategic initiatives , ensuring deliverables are met and issues are escalated/resolved quickly.

Builds strategic  presentations and communications  that focus on providing insight into goals, strategy, programs, processes, and vision of executive leadership, strengthening executive and employee experience.

Develop strong relationships with key stakeholders to become a trusted advisor and strategic partner in the identification and execution of transformational and /or continuous improvement initiatives.

Communicate the Bank's strategic plan and strategic priorities.

Proactively identifies opportunities to improve controls and streamline processes, while managing ad-hoc requests and special projects.

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Champions a high-performance environment and…
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