Director, Operational Compliance & Governance

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Reporting to the VP, Governance, this role will play a leadership role in guiding the design, development, implementation and day-to-day execution of Oxford’s Policy Governance Framework and Compliance Management program across Oxford’s operations. This role is accountable for building and operationalizing fit-for purpose governance and compliance capabilities under the direction and oversight of the VP, with a high degree of independence and judgment.

This is an exciting opportunity for someone who thrives in architecting enterprise-wide processes and driving cross-functional collaboration to achieve organizational objectives.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. Our hybrid work guideline requires teams to come to the office a minimum of 4 days per week.

• Further develop, mature and drive our policy management in alignment with the OMERS Policy Framework.
• Lead collaboration with policy owners, business leaders, internal stakeholders and subject matter experts to design, refine, and maintain clear, practical, and accessible policies, guidelines, procedures and standards.
• Oversee the establishment and continuous improvement of robust scalable processes to manage the policy lifecycle, including version control, reviews, approvals, publication, and archival.
• Provide guidance on policy change management strategies, including developing educational materials, delivering training sessions, and tracking policy awareness and adoption.
• Champion initiatives to enhance policy clarity, eliminate redundancies, and ensure documentation aligns with both organizational goals and regulatory requirements.

• Lead the design and implementation of Oxford’s operational compliance management program, under the strategic oversight of the VP, with a focus on compliance areas not covered by OMERS execution.
• Design, implement, and operationalize a proportionate, risk-based compliance monitoring approach, including defining monitoring cadence, evidence expectations, escalations thresholds, and reporting standards.
• Lead the development and maintenance of compliance RACI catalogues, clarifying accountability between stakeholders, and ensuring responsibilities are well understood and consistently applied.
• Design, implement and oversee Oxford-specific process(es) to check in with policy owners to verify compliance with internal policies.
• Partner with business units to develop and deploy practical solutions that align with compliance obligations and/or management plans including identifying and assessing compliance risks and recommending risk mitigation strategies and controls.
• Develop clear, decision-useful compliance reporting for senior management and for OMERS Compliance, highlighting trends, risks, and areas requiring attention.
• Serve as a primary liaison for internal stakeholders to facilitate feedback collection and support issue-resolution related to the OMERS global compliance program.

• Act as a trusted advisor to the VP and business leaders by…