Assistant Director

** Who We Are
** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
** Mission Statement
** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
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* Job Description:

** This is a temporary 1 year contract to cover for a leave of absence.
** Position Purpose summary:
** To give oversight and support to the everyday operations of the New Hope Norfinch temporary shelter program, to build relationships with residents, and to positively contribute to the Intake team. The Assistant Director provides back-up support and make decisions in the absence of the Director.
** Accountabilities:
** Supervise and provide day-to-day direction to the Hostel/Residential Supervisors in accordance with established policies and procedures including Collective Agreement, Employment Standards and payroll procedures.
* Schedules, conducts and documents supervision using the PEAC format.
* Conducts probationary and annual performance reviews and evaluations.
* Chairs and minutes regular team meetings.
* Provide back-up support to these positions and their functions as required.

Oversee the day-to-day operation of the Hostel.
* Ensure clients receive proper Customer Service while relating to the Staff.
* Provide direct consultation, referral, and supportive case management to clients.
* Review all Incident Reports, making any follow-up and put necessary notations on client’s file as needed.
* Assist with monitoring the disciplinary/penalty assessments imposed on clients.
* Read daily the logbooks and make the necessary follow-up.
* Liaise with hospitals and other community service agencies to coordinate discharges to the shelter.
* Assist with staff recruitment, selection and onboarding.
* Recommends disciplinary actions including termination in concert with the Director.
* Organize and assist with staff training in accordance with the policy.
* Manage time off, lieu time and schedule requests (Ulti Pro).
* Participates in Labour Management meetings.

To assist the Director with the administration of the Shelter
* Compile all monthly Shelter statistics for submission to the Director.
* Assist the Director in ensuring the Shelter is in compliance and meeting the standards for the Quality Assurance and Accreditation.
* Attends committee, conferences and agency meetings as directed by the Director.
* Schedules and chairs meetings, prepares agendas, takes and circulates minutes for the shelter as directed by the Director.
* Assist in the development and implementation of shelter Policies and Procedures.
* Assists with planning and facilitation of staff outings and events as requested.
* Conduct tours of building for groups or individuals as requested.
* On call duties.
* Assists with residents’ meetings.

To assist with the Director with the Finances of the Hostel
* Approve daily for bi-weekly payroll in Ulti Pro for the Hostel/Residential Supervisors, Intake Workers and Dining Room Attendants.
* Assist with the preparation of yearly budgets for all funding bodies and funding applications as requested.
* Assist with the monitoring of financial expenditures as per annual budget projections.

To assist the Director to ensure that all Health and Safety requirements specific to the Hostel are in compliance with the Occupational Health and Safety Act.
* To conduct information sessions (safety talks, staff meetings).
* To assist with incident investigations.
* To assist with employee health and safety training.
* To assist, make recommendations and/or correct substandard acts or…