Crew Chief

Reporting to the Area Manager, the Crew Chief will be responsible for managing and conducting various general cleaning services at assigned residential and commercial client sites.

• Review work orders assigned weekly and communicate with administration staff as needed.
• Check routing and directions to each job as required.
• Call or email the daily job completion report to Office Administrator.
• Inspect materials and equipment required for the scheduled jobs and load them on company vehicles prior to leaving the office.
• Create a requisition for materials and equipment needed for pick-up at the end of each work week.
• Complete jobs to specifications and customer’s satisfaction.
• Inspect the work completed to ensure the job meets Service Master standards and customer requirements.
• Handle re‑service requests promptly and courteously.
• Take a personal and genuine interest in providing customer satisfaction.
• Maintain all equipment and vehicles to ensure they are in proper working order.
• Keep the interior of service vehicles neat and clean.
• Attend weekly meetings with the production team.
• Attend training workshops as required for the production team.
• Maintain professional conduct and appearance in all client facilities.
• Establish positive rapport with clients when possible.
• Provide an exceptional level of service.
• Conduct all work in accordance with company safety policies.
• Adhere to all company workplace policies.
• Perform other duties when required.

• Results‑oriented with the ability to interpret and manage multiple and competing priorities and timelines.
• Strong management, delegation, planning and leadership skills.
• Effectiveness in construction safety and productivity.
• Good communication skills, both written and verbal.
• Ability to engage clients and deliver excellent service.
• Thorough decision‑making skills.
• Highly organized, strong attention to detail and ability to multi‑task.
• Demonstrated sound work ethics.
• Proven ability to build and maintain strong working relationships.
• Flexible, adaptable and able to work effectively in a variety of settings with shifting priorities and deadlines.
• Operates with honesty and integrity with a genuine desire to make valuable contributions to the team.
• Team player that fosters team‑based learning.
• Works well independently and in a team environment.

• Education Required:
  
  High School Diploma.
• Other Education/Certification/Training preferred: n/a.
• Experience in commercial cleaning is preferred.
• Proficiency with vacuum cleaners, portable cleaning equipment, tools, hot water extraction units, rotary scrubbers, floor polishers.

This position requires some heavy lifting. Moderate intensity of sensory effort is required.

There is a low risk of exposure to adverse working conditions.

$21.00/HR

By joining Service Master Clean, you will be part of an industry‑leading company with over 65 years of expertise in Canada and opportunities from coast to coast. You’ll be part of a talented network of employees with a shared vision.

This franchise is independently owned and operated by a franchisee. All hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Service Master of Canada Ltd.