Payroll Specialist III

Posted Monday, December 22, 2025 at 5:00 AM | Expires Tuesday, February 24, 2026 at 4:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better ™ - Reflec ts our commitment to employees, customers, partners and communities globally.

Effective November 1, 2025 this position is not open to residents of Quebec
; applicants must reside in a province or territory of Canada other than Quebec to be considered. Any roles available in Quebec will be posted separately.

This role is responsible for end-to-end payroll processing, ensuring accurate, compliant, and timely payroll cycles including taxes, benefits, garnishments, and year-end activities for assigned clients. The position emphasizes quality control, auditing, and proactive issue resolution while collaborating with internal teams and clients to deliver high levels of customer satisfaction. It also involves managing cases, maintaining documentation, adhering to SLA metrics, creating and updating standard operating procedures, and supporting continuous process improvements.

The ideal candidate brings multi-client payroll experience, strong legislative knowledge (especially Canadian payroll), familiarity with Dayforce or similar systems, and a commitment to accuracy, learning, and collaboration.

• Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely
• Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
• Work with cross‑functional internal partners to resolve client payroll matters and employee inquiries
• Provide Payroll support services to clients according to Ceridian contract, legislative requirements and business needs
• Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
• Drive customer satisfaction by providing high quality of service
• Flexibility in terms of working hours
• Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements
• Adhering to and Reporting on SLA metrics
• Create, update standard operating procedures and performs quarterly document reviews
• Performs administrative functions as required
• Work with cross‑functional internal partners to resolve client payroll matters and employer and employee inquiries
• Ability to communicate and collaborate with clients and internal team members
• Provide Payroll services to clients according to Ceridian contract, legislative requirements and business needs
• Proactively manage quarter, and year‑end payroll auditing and processing
• Resolve client’s issues and provide superior customer service to internal and external partners
• Provides training, supporting peers and customers as needed
• Executes minor configuration updates to product as applicable (PCR Lite)
• Attends and leads customer meetings where required and supports discussions from payroll
• Supports Client Relationship Executives with requests as needed for customer
• * Canada specific:
  Performs monthly reconciliations of tax remittances, Strong legislative working knowledge of all Canada garnishments in order to interpret, calculate, Strong legislative knowledge of ROEs in order to validate or enter ROE’s as needed.

• Industry related certifications or will obtain after employment
• Multi‑client payroll processing experience
• 2000+ employee payroll processing experience
• End‑to‑end payroll processing experience
• Experience with Dayforce HCM or similar cloud payroll technology
• Strong…