Claims Adjuster, Commercial Equipment Breakdown

Claims Adjuster, Commercial Equipment Breakdown

HSB - Hartford Steam Boiler (HSB Canada, part of Munich Re)

HSB Canada is Canada’s premier engineering‑driven specialty insurer, offering inspection, engineering, and technology services. We are looking for an experienced Claims Adjuster to join our team in either downtown Toronto or downtown Montreal. The role focuses on resolving commercial equipment breakdown claims with technical expertise and a client‑centric approach.

Act as a key liaison for HSB’s claims capabilities while providing prompt, high‑quality service to insured clients. Leverage technical knowledge to manage full‑cycle claims from first notice of loss through final settlement.

• Manage full‑cycle claims, from First Notice of Loss to final settlement and payment.
• Advise insureds on claims issues and deliver prompt, quality service.
• Appoint and lead experts to support claim investigations.
• Negotiate settlements and address claims challenges.
• Interact with insureds and client companies to guide effective claim resolution.

• Minimum of post‑secondary education (University degree and/or CIP designation preferred).
• 3–5 years of experience in commercial property or equipment breakdown claims.
• Technical credentials or strong understanding of equipment breakdown (asset).
• Exceptional negotiation, customer service, and relationship‑building skills.
• Strong analytical thinking and sound judgment.
• Excellent communication, presentation, and negotiation abilities.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Office and claims management databases.
• Valid Adjuster License for multiple provinces (preferred) and/or Quebec Claims Adjuster license (asset).
• Bilingual proficiency in French and English (valuable asset).

• Collaborative environment promoting continuous learning and development.
• Hybrid work model with weekly in‑office and remote days.
• Competitive compensation with annual company bonus.
• Company‑paid flexible health and dental benefits starting on day one.
• Health Spending Account and Wellness Spending Account contributions.
• Wellness program supporting mental, physical, and financial wellbeing.
• DC Pension Plan with progressive employer contribution and optional RRSP matching.
• Generous paid time off, including vacation, personal days, and statutory holidays.
• Unlimited access to Linked In Learning, education assistance, and professional fee reimbursement.
• Employee Referral and Recognition Programs.

HSB Canada is committed to an inclusive work environment. Accommodations are provided for qualified applicants with a disability throughout the recruitment process. Please contact  to arrange accommodations if needed. We thank all candidates for their interest; only those selected for interview will be contacted.