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Claims Adjuster

Job in Toronto, Ontario, C6A, Canada
Listing for: Arthur J. Gallagher & Co. (AJG)
Full Time, Part Time position
Listed on 2026-01-29
Job specializations:
  • Insurance
    Insurance Claims, Risk Manager/Analyst, Insurance Analyst, Insurance Agent
Job Description & How to Apply Below

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a claims adjuster working out of our Scarborough Branch as a hybrid worker. Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses ~ General liability claims, Product liability claims, First party property damage, Auto, TP auto claims.

This position is HYBRID 2 days per week in the office

How you’ll make an impact
  • Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
  • Interacts extensively with various parties involved in the claim process.
  • Negotiate with solicitors and directly with parties to resolve claims within authority granted.
  • Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
  • Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.
  • Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.
  • About you

    Required:

    • High school diploma and 3 years related claims experience required.
    • Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
    • Knowledge of accepted industry standards and practices.
    • Computer experience with related claims and business software.

    Skills Highly Preferred:

  • Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
  • Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. Negotiate with solicitors and directly with parties to resolve claims within authority granted.
  • Strong coverage skills, ability to multi-task and adapt to a changing environment.
  • Time management skills
  • Strong Organization skills with attention to detail and accuracy.
  • Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism.
  • Strong understanding of Microsoft Office programs, like Word, Excel and Power Point
  • Exceptional customer services skills required
  • Qualifications Preferred:

  • College/University degree or equivalent work experience preferred.
  • Claims experience varies depending on the role.
  • Experience working in a commercial lines claims environment would be an asset.
  • Fully licensed in all provinces in which claims are being handled or able to be licensed. – Minimum requirement as least 3 of the following CIP courses: C11, C12, C110 or C14.
  • CIP courses completed or enrolled.
  • Relationships:

    • Good interpersonal skills including the ability to work in conjunction with and support all clients, carriers, supervisors and other roles as needed.
    Compensation and benefits

    On top of a competitive salary, great teams and exciting career opportunities, we…

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