Operations Associate

Responsibilities

Underwriting

• Complete & distribute monthly reporting requirements for all underwriting teams in Canada
• Support the maintenance of underwriting documentation & forms in the policy management system
• Ensure timely and accurate completion of bordereaux extracts for distribution to internal stakeholders

Business Audit Functions

• Participate in projects to gain competitive insights and the communication of key findings
• Support regional underwriting file audits
• Support the market underwriting audit process
• Be the key contact for setting up Auditor system access & hardware support in Canada
• Communicate with markets on adjustments required for market reporting processes
• Delivery of reports and analytics to all teams
• Analyze raw data to provide business insight

Operational Solutions

• Provide first-level business and productivity support to end users
• Work with multiple departments (Real Estate, Operations, IT & Underwriting) to provide logistical support
• Provide office level operational support to improve the office work environment and efficiencies

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Insurance systems experience preferred
• Proficient in Microsoft Office
• Accustomed to working in high volume and high energy atmosphere
• Has successfully demonstrated the ability to take ownership of their work
• Must be extremely organized and proactive
• Ability to communicate in user-friendly language
• Experience working in a team-oriented, collaborative environment

About Our Company

When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox Canada. Burns & Wilcox Canada offers comprehensive solutions for retail insurance brokers and agents of all sizes. Burns & Wilcox Canada is a subsidiary of the H.W. Kaufman Group. No other specialty insurance organization can match the unique ability of the H.W. Kaufman Group to broker, write, insure and finance the most highly specialized risks in the world.

#LI-LI1