Auto Underwriter, Middle Market

Overview

Zurich Canada’s Middle Market business is growing!

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in commercial lines auto underwriting in the Middle Market space, and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for an Auto Underwriter, Middle Market for the Ontario region. Reporting to the VP, Middle Market, Ontario Region you will be responsible for creating strong broker relationships with the aim to provide meaningful customer service and strong commercial insurance solutions. Through development of strong broker relationships, you will thoughtfully underwrite new and renewal business while actively engaging in the marketplace to enhance the Zurich Canada brand.

You will shape your portfolio of accounts within the broader Middle Market strategy as you utilize The Zurich Way of Underwriting, working within your delegated authority to ensure a high level of accountability and equally high level of service to customers.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This posting is for an existing vacancy.

Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.

• Administer and monitor underwriting rules, guidelines, rating manual rules, and insurance laws.
• Collaborate with Line of Business representatives and other business needs.
• Develop and maintain relationships with brokers to support business retention and acquisition.
• Act as a Help Point for agents, brokers, and customers to support sales culture.
• Seek renewal and new account opportunities proactively.
• Conduct detailed opportunity assessments with key distributors to identify growth opportunities.
• Qualify accounts to align with the organization's business goals.
• Make planned and purposeful broker/customer calls.
• Cross-sell other lines of business to increase product density.
• Promote the organization's products and services to increase agency penetration.
• Participate in Sales Team meetings and manage a qualified list of opportunities.
• Update systems with details of broker/client visits and account statuses.
• Serve as the key contact for assigned target accounts.
• Accurately calculate target prices using underwriting tools.
• Measure exposures, analyze risks, quote and set coverage, and negotiate terms.
• Service accounts and handle declinations/cancellations.
• Participate in marketing presentations to agents/brokers.
• Resolve technical problems and provide technical expertise for short-term projects.
• Ensure compliance with legal and regulatory controls.
• Collect evidence and deliver accurate decisions to customers.
• Monitor underwriting processes to identify improvement opportunities.

• Required:
• High School Diploma or Equivalent and 1 or more years of experience in Underwriting or Market Facing area.
• OR High School Diploma or Equivalent and 2 or more years of experience in the Claims or Underwriting Support area.
• Knowledge of the insurance industry and the legal and regulatory environment.
• Knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines.
• Preferred:
• Bachelors Degree.
• 1 or more years experience in commercial lines auto underwriting.
• Strong negotiation skills.
• Strong verbal and written communication skills.
• Microsoft Office.

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such…