RQ- UX Designer - Senior

Overview

UX Designer - Senior (RQ10440). Client:
Ministry of Public and Business Service Delivery and Procurement.

Work Location:

87 Sir William Hearst Ave, Toronto, Ontario (Hybrid - 3 days in office).

Contract:

April 1, 2026 - March 31, 2027 (250 business days + 134 extension).

Hours:

7.25 hours per day. Security Level: No Clearance Required.

Senior UX Designer following Ontario Digital Service Design playbook across 4 delivery phases (Discovery, Alpha, Beta, Live). This hybrid role facilitates user research, creates clickable prototypes, conducts usability/accessibility testing, develops user stories for Agile sprints, and ensures mobile-first/responsive designs using Figma, Sketch, Adobe XD, Axure, InVision, and Just In Mind .

• Extensive UX design best practices; mobile-first/responsive design expertise.
• 3+ years complex projects using user-centered design and Agile/Scrum.
• Expertise:
  Just In Mind , InVision, Sketch, Adobe Creative Cloud, Axure, Figma, Zeplin.
• HTML5/CSS3/JS (React/Angular/NodeJS) as plus.
• Strong communication/mediation with business/core teams.
• Enterprise/Application/Integration/Data architecture knowledge.

• Kick-off facilitation:
  Business Model Canvas, User Personas, Stakeholder Mapping, Problem Statement
• User research:
  Interview scripts, synthesis, findings reports
• Inception showcase;
  User Storyboards, Technical Service Blueprints, KPIs

• Google Ventures 5-Day Design Sprint (optional)
• Clickable prototypes; usability testing; research findings
• Business proposal;
  Beta feature prioritization; solution vision

• User story creation/validation:
  Sketching workshops, design iterations, interviews
• Agile ceremonies:
  Stand-ups, Sprint Planning, Backlog grooming, Retrospectives
• Accessibility compliance testing per iteration
• Regular MVP usability testing

• Continuous user research/interviews
• Live build accessibility/usability testing
• Usage analytics/KPI tracking

Enterprise & Technology Architecture (50%)

• Enterprise architecture guidance for strategic/prototype/target state documentation
• Technology interaction analysis; pattern/decision-tree frameworks
• Emerging technology evaluation aligned to organizational goals
• Public sector/health sector breadth/depth

General Skills (30%)

• Leadership in enterprise/domain architecture implementation
• Multi-platform/OS/database/comms experience
• ITIL/COBIT process design; business requirements translation
• Conceptual/logical/physical models; TOGAF/Zachman frameworks
• Composable architecture/microservices/data decentralization

Desirable Skills (20%)

• Analytical/problem-solving/communication skills
• Cloud architecture (AWS/Azure/GCP); cost optimization
• Business process modeling;
  Information Management principles

• Hybrid: 3 days in office required
• Extended contract through 2027 with 134 additional days

Candidates must demonstrate senior UX expertise across complete Digital Service lifecycle with proven Agile/Scrum delivery, advanced prototyping (Figma/Axure/InVision), accessibility testing, user research mastery, and enterprise architecture alignment for complex public sector health projects.

Submit by Friday, March 13, 2026, 11:30 AM EST to

• Updated Resume in Word format (Mandatory)
• References (Mandatory)
• Expected hourly rate (Mandatory)
• Visa Status (Mandatory)
• Linked In  (Mandatory)

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Note:

Hybrid 3 days onsite.