QA Test Analyst

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Title:

QA Test Analyst

Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Quality Assurance | Service Management Technology / Global Enterprise Technology ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are following governing regulations, internal policies and procedures.

• The Quality Assurance Specialist plays a critical role in ensuring the delivery of high-quality software solutions by leading testing efforts, maintaining QA standards, and collaborating across teams to support the full software development lifecycle (SDLC). This role champions customer‑centricity, operational excellence, and continuous improvement within a high-performance, inclusive environment.
• Oversee the quality control team, provide guidance and training on QA standards and best practices.
• Design and maintain QAT test plans and quality documentation, balancing risk mitigation with optimal resource use.
• Develop and implement QA processes, standards, and best practices.
• Provide support and guidance to stakeholders on QA tools and methodologies.
• Schedule and approve project releases into the QAT environment.
• Execute System Integration Testing (SIT) and manage defect tracking.
• Lead and coordinate User Acceptance Testing (UAT), including resource and environment management.
• Maintain regression and automation test suites using ATF; integrate them into project testing plans as needed.
• Obtain test evidence and UAT sign‑off; coordinate release readiness and change submissions.
• Assess QAT projects for release risk, including code overlap and environmental impact.
• Evaluate test results, resolve defects with development teams, and elevate critical issues.
• Recommend production releases based on QA outcomes and risk assessments.
• Identify opportunities to enhance QA processes and optimize workflows.
• Proactively apply new knowledge and recommend process improvements.
• Contribute to ongoing project reviews and recommend enhancements.
• Actively collaborate on Agile project teams throughout the SDLC.
• Ensure business and technical requirements are met.
• Coordinate with Business Analysts, Scrum Masters, and external service providers.
• Train junior analysts on systems, environments, standards, and methodologies.
• Provide coaching, feedback, and support on team objectives and conflict resolution.
• Share application and process expertise across the QA team.
• Ensure adherence to Scotiabank’s Values, Code of Conduct, and Global Sales Principles.
• Maintain effective business controls to meet operational, compliance, AML/ATF/sanctions, and conduct risk obligations.
• Understand and apply the Bank’s risk appetite and culture in daily decisions.

• Strong understanding of QA methodologies, tools, and best practices.
• Experience with manual and automated testing.
• Familiarity with banking applications and system integration.
• Ability to manage multiple stakeholders and conflicting priorities.
• Excellent communication, leadership, and problem‑solving skills.
• Agile project experience and SDLC knowledge.
• Incident Management, Problem Management, Change Management, Release Management.
• Service Request Management, Service Portal, Knowledge Management.
• Hardware Asset Management (HAM), Software Asset Management (SAM).
• Configuration Management Database (CMDB), Cloud Discovery and Optimization.
• Vulnerability Management.
• A degree in computer science, IT Business/Management, or an engineering related discipline (preferred).
• 5+ years of experience in Quality Assurance, including both manual and automation testing.
• Proven experience in a leadership role within QA or testing teams.

• Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where…