Salesforce Business Analyst; Financial Services

Job Title:

Salesforce Business Analyst – Financial Services

Location:

Toronto, ON (3x onsite a week)

Employment Type:

Contract

Pay Rate: CAD $45 - $55/HR INC

We are seeking an experienced Salesforce Business Analyst with strong Financial Services domain knowledge. The role involves acting as the functional bridge between business stakeholders and Salesforce technical teams to deliver scalable and compliant solutions.

• Translate high-level business requirements into detailed user stories with clear acceptance criteria.
• Conduct stakeholder workshops to gather and refine requirements.
• Collaborate with technical teams to design Salesforce solutions using custom objects, flows, and reports.
• Lead User Acceptance Testing (UAT) and regression testing.
• Track defects and issues using Jira and ensure timely resolution.
• Document issues and support release readiness and production stability.
• Develop training materials and support end-user adoption.

• Salesforce Business Analyst experience.
• Strong Financial Services domain knowledge.
• Experience with Salesforce configuration including custom objects, flows, and reports.
• Hands-on experience with UAT, regression testing, and defect management.
• Strong stakeholder communication and requirement documentation skills.

• Salesforce Financial Services Cloud (FSC) certification.

AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.