Organizational Change Management Advisor

Overview

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The Organizational Change Management Analyst drives enterprise transformation adoption by integrating structured change management, strategic communications, and training enablement into a single, cohesive approach. The role designs and delivers end-to-end plans that build readiness, reduce resistance, mobilize leaders, and equip employees with the knowledge and skills to sustain new ways of working.

• Assess and document change impacts across people, process, technology, and culture; translate impacts into action plans.
• Develop and execute integrated change strategies (stakeholder engagement, readiness, resistance, adoption).
• Embed change activities into program and project delivery plans in partnership with project managers and business leads.
• Stand up and run Change Networks (e.g., Change Connect) to extend reach, gather feedback, and mitigate resistance.

• Develop strategic change communication plans aligned to adoption goals across multiple initiatives.
• Craft clear, audience-specific messaging that explains the “why,” “what,” and “what’s next.”
• Plan and deliver multi-channel communications (email, intranet, town halls, leader toolkits, FAQs).
• Lead communications for key program phases such as kickoff, UAT, cutover, and hypercare.

• Conduct learning needs analysis and define role-based learning journeys aligned to change impacts and adoption outcomes.
• Design blended learning solutions (instructor-led, virtual, eLearning, job aids) using adult learning principles.
• Plan and coordinate training logistics, scheduling, and rollout; support train-the-trainer and leader-led enablement models.
• Use LMS and digital learning tools to manage delivery and track completion and effectiveness.

• Coach sponsors and leaders on change leadership, sponsorship behaviors, and leader-led communication.
• Facilitate workshops (impact assessments, stakeholder alignment, readiness, and enablement planning).
• Promote a change-ready culture by reinforcing desired behaviors and supporting sustained adoption.

• Establish and improve CoE standards, templates, and quality guidelines for change, communications, and training deliverables.
• Provide advisory support and coaching to delivery teams on best practices and consistent application of methods.
• Support enterprise change sequencing, capacity planning, and lessons learned to continuously improve outcomes.

• Define and track adoption, engagement, readiness, and learning effectiveness metrics; report insights to stakeholders.
• Monitor communication effectiveness and adjust approaches based on feedback and data.
• Measure learner readiness and application of new skills to confirm enablement aligns to adoption outcomes.

• 3+ years of experience across organizational change management, communications/engagement, and learning enablement (or deep expertise in one plus demonstrated capability across the others).
• Experience supporting enterprise or large-scale transformation initiatives in a consulting, CoE, or multi-initiative environment.
• Knowledge of change methodologies (e.g., Prosci/ADKAR, Kotter) and strong facilitation and influencing skills.
• Exceptional writing, editing, and storytelling skills; ability to translate complex change into clear narratives and actionable guidance.
• Knowledge of adult learning theory and instructional design; experience with LMS platforms and digital learning tools highly preferred.
• Experience documenting and communicating complex Change Impacts across a matrixed organization.
• Experience driving change initiatives within a unionized environment, working with HR & LR Teams to ensure objectives are communicated and delivered on.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced…