Platform Engineering, Senior Specialist

Who We Are

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry‑leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

The vacant Platform Engineering, Senior Specialist role will report to the Leader, RTR Operations. The Platform Engineering, Senior Specialist will support the Platform layer that fronts API’s, enforces edge controls, moves messages and aggregates telemetry for real‑time operations. They will do hands‑on work and will have exposure to multiple infrastructure domains including compute, networking, storage, backup, and database platforms. They will work with internal and third‑party vendors/service providers, ensuring seamless integration, effective service delivery, and alignment with strategic objectives.

• Build, maintain, and operate a production Open Shift platform on premises, including cluster/node lifecycle, operators, and platform stability responsibilities.
• Execute measured, low‑risk platform configuration changes in production (e.g., routing/ingress/TLS policy changes) with controlled rollouts.
• Manage platform configuration changes and upgrades using operator‑driven, controlled rollouts aligned with change‑management practices.
• Operate Open Shift Service Mesh (Istio based) to enable secure, observable service‑to‑service communication.
• Manage mesh control plane lifecycle via operators and CRDs.
• Support traffic management (routing, canary releases, rate limiting), zero‑trust security (mTLS, workload identity), and observability (metrics, logs, tracing).
• Understand and operate sidecar and ambient (sidecar‑less) modes as appropriate to platform requirements.
• Understanding of cloud (AWS in particular) and SaaS platform services such as SES and IDAM/CIAM.
• OS & Host Foundations supporting container platforms.
• Senior capability administering RHEL (Windows Server, nice to have) underlying supporting components and adjacent services (patching, stability, software currency).
• Support minor/major upgrades, extensions to databases:
  Cockroach
  
  DB, EDB Postgres/Postgre
  
  SQL.
• Facilitate patching activities and forward/rollback testing in lower environments to reduce production risk.

• Build and troubleshoot Docker images used for Open Shift workloads, including authoring and maintaining Dockerfiles, multi‑stage builds (where required), and image reproducibility.
• Strong competency managing base images and “golden image” practices (selecting approved bases and ensuring they are updated with security fixes).
• Enforce and troubleshoot non‑root container execution expectations (e.g., Docker file USER and runtime permissions constraints) consistent with enterprise cluster deployment standards.
• Manage and validate image runtime behavior (file system permissions, read‑only constraints where feasible, and container start‑up failures linked to image construction).
• Container Registry, Artifact, and Supply‑Chain Management.
• Operate and integrate artifact and container image repositories that support Open Shift deployments (pull/push flows, promotion patterns, availability during releases).
• Support and troubleshoot binary/image scanning workflows and address findings that block deployments.

• Operate CI/CD pipelines that build Docker images, publish artifacts, and support deployment workflows (pipeline troubleshooting that impacts releases and platform…