Program Specialist

Req

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #Team Bell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be part of the team that drives the achievement of our strategic objectives. You’ll work collaboratively with a team of professionals, managing the performance and risk profile of Bell, balancing the needs of customers, investors and team members with long-term business success.

The Small Business Marketing team seeks a highly skilled and experienced manager to support a strategic, high profile transformational project focused on driving customer experience. The ideal candidate will possess a strong background in marketing, project management, and executive-level communication, ensuring seamless execution and impactful results. This individual will play a crucial part in shaping the marketing landscape and contributing significantly to organizational success.

• Spearhead the planning, execution, and monitoring of strategic project, ensuring alignment with overall business objectives and maximizing return on investment.
• Use analytic skills to identify new opportunities for selling, channel expansion, customer experience and process improvements.
• Collaborate effectively with cross-functional teams, including marketing, sales, product management, Business Intelligence and customer service, to ensure seamless integration of marketing efforts.
• Develop and deliver compelling executive presentations, effectively communicating project status, insights, and recommendations to senior leadership.
• Ensure we’re meeting project timelines, budgets, and resources, ensuring projects are completed on time, within budget, and to the highest quality standards.
• Conduct market research and competitive analysis to identify opportunities for growth and innovation in marketing strategies (digital).

• Possession of a bachelor's degree in marketing, business administration, or experience in a related field is required for consideration.
• Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Expertise in building and delivering impactful executive presentations, communicating complex information clearly and concisely to senior leadership.
• Adept at problem-solving using analytics for strategic recommendations.
• Tenacious, self-starter. Skilled at stakeholder engagement, problem-solving, and motivating virtual teams.
• Connect with experts/colleagues, seek customer voice, and propose better solutions.
• Thrives in fast-paced environments; proactively identifies opportunities, challenges, addresses roadblocks.
• Proven record leveraging cross-functional resources to lead initiatives or develop technical solutions.

• Knowledge of Small Business customer operations, products and channels an asset
• Excellent project management and change management skills
• Involved in large-scale transformational projects and operations as an analyst/developer/project manager.
• Fully versed in all office applications (Outlook, Word, Excel, PowerPoint)
• Knowledge in Agile tools (i.e. Confluence, Jira, Miro)
• PMP, PRINCE2 or Agile certification is an asset
• Familiarity with internal Bell platforms and stakeholders
• MBA considered a strong asset

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status:Regular - Full Time

Job Location: Canada :
Ontario :
Toronto || Canada :
Ontario :
Ottawa || Canada :
Quebec :
Montreal
Work Arrangement: Hybrid
Final date to receive applications: 08/05/2…