Solution Advisor Senior Specialist, HCM

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Solution Advisor Senior Specialist, HCM

What you'll do:

As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

· Provide deep solution-specific expertise to support new sales and adoption for key customers

· Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP.

· Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions

· Evaluate account qualification criteria to determine further investment in pursuing opportunities

· Establish yourself as a thought leader within the account team and fine-tune account strategy

· Collaborate with the team in creating overall themes and competitive differentiation

· Conduct vigorous dry runs on strategic deals and customer engagements

· Transition engagement to implementation partner/ Services teams effectively

· Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal

· Leverage digital assets throughout the customer engagement, including demos, presentations, and other content

· Focus on one or more of the following areas:
Core HR and Payroll, Benefits and Administration, Talent Management and Optimization, Workforce Management, Employee Experience Management, HR Analytics and Workforce Planning

What you bring:

· 5+ years of relevant presales OR Human Capital Management experience involving implementations or as a consultant.

· Experience with SAP Success Factors or other HRIS is preferred

· Working knowledge of SAP HCM On-Premise is valued

· Extensive knowledge/background in Human Capital Management end-to-end business processes

· Focus on creating compelling storylines and themes for customer interactions

· Experience exercising creative problem-solving and pivoting to respond to questions, objections, and use cases.

· Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions

· Passion and energy in all customer interactions

· Bilingual (English and French) will be given preference

· Core HR, CORE, Talent, and Recruiting experience preferred

Meet your team:

· Customer Advocate:
Collaborate to complement solution expertise and support customers

· Global Digital Content Factory:
Leverage digital assets created by the team throughout customer engagement

· Implementation Partner/Customer Services & Delivery:
Efficiently transition customer engagement for successful deployment and realization of solution value

· SAP Account Teams:
Share best practices and collaborate on providing solutions and services support across the entire customer journey.

This position is an Existing Vacancy.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.