Job Description & How to Apply Below
This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization. The team will work collaboratively with the Delivery arm of the organization and other IT partners to achieve business and IT objectives. The incumbent will need intermediate knowledge and experience in application development or technology operations and will perform a production support role in partnership with the SRE Delivery team for incident and problem management.
What will you do?
Collaborate and build relationships with colleagues across Business and IT to achieve shared objectives.
Participate in code and non-functional reviews (performance, security, maintainability, compliance, change management) of all production-bound SRE solutions.
Manage vendor relationships, problem resolution, and maintenance of applications working closely with vendors.
Drive transformation by continuously automating existing processes.
Track audits, monitor, and implement technical work streams.
Act as portfolio SME—understand and document common components, core functionalities, and infrastructure of supported applications.
Support the integration of new releases, bug fixes, and technology currency changes to production, including post‑release verification.
Focus on continuous improvement and technical standards—drive improvements in productivity, monitoring, tooling, and best practices.
Manage application maintenance budgets and provide cost forecasts for new development initiatives.
What do you need to succeed?
Must have:
Minimum 7 years of experience in a technology leadership role with people management responsibilities.
Proven application support, maintenance, and delivery of enhancement/maintenance projects for critical applications.
Experience working with vendors both onshore and offshore.
Experience with diverse technologies, distributed systems, and workflows.
Capacity planning, sizing, and performance tuning skills.
Ability to identify and institute process improvements and apply application enhancements effectively.
Analytical approach to issue identification and resolution.
Capacity to understand the technical capabilities and limitations of existing and emerging enterprise architectures.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice that helps our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving mutual success.
A comprehensive Total Rewards Program including bonuses and flexible benefits.
Leaders who support your development through coaching and managing opportunities.
Ability to make a lasting impact.
Work in a dynamic, collaborative, progressive, and high‑performing team.
Flexible work/life balance options.
Job Skills
Customer Service, Decision Making, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Systems Integration, System and Console Operations, System Applications, Systems Software
Additional Job Details
Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:
TORONTO
City:
Toronto
Country:
Canada
Work hours/week: 37.5
Employment Type:
Full time
Platform: TECHNOLOGY AND OPERATIONS
Job Type: Regular
Pay Type:
Salaried
Posted Date:
Final date to receive applications:
Note
Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above.
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.
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Position Requirements
10+ Years
work experience
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