Senior manager, digital strategy & operations, global asset management

Date limite pour présenter sa candidature :

03/07/2026

100 King Street West

Solutions clientèle

• Business Analyst focused on requirements gathering
• Product Owner managing backlogs and user stories
• Individual contributor without people leadership accountability

This is a high‑visibility leadership role with real influence over how digital operates across Global Asset Management. You will shape strategy, build teams, and improve delivery outcomes-not just manage tasks.

Location:

Toronto, ON

Reports to:

Director, Digital Engagement, GAM

Employment Type:

Full‑Time

The Senior Manager, Digital Operations & Strategy is accountable for the digital operating model that underpins Global Asset Management’s digital ecosystem. This role combines senior people leadership, operational strategy, vendor management, and governance to ensure digital work is delivered at scale with speed, quality, and regulatory confidence.

This is a senior people leadership and operational strategy role.
It is not a Product Owner or Business Analyst position.

Success in this role requires ownership of an operating model, experience leading teams, and comfort making strategic trade‑offs across priorities, risk, and capacity in a regulated environment.

• Define, evolve, and own the digital operating model across GAM (intake, prioritization, workflow, approvals, publishing, measurement).
• Translate business strategy into operational priorities, capacity plans, and delivery governance.
• Establish clear decision rights, service levels, and performance metrics across digital delivery.

• Lead, coach, hire and performance‑manage a team of digital specialists and content publishers.
• Build team capability through role clarity, development planning, hiring input, and succession coverage.
• Foster a culture of accountability, continuous improvement, and strong cross‑functional partnership.

• Oversee day‑to‑day digital operations to ensure timely, accurate, and compliant execution.
• Own intake and routing across digital streams, ensuring work is prioritized and delivered through standardized workflows.
• Implement and continuously improve workflow discipline using tools such as Workfront (or equivalent).

• Serve as primary owner for digital vendors and agencies, including SLAs, performance management, and escalations.
• Partner closely with Marketing, Product, Technology, Analytics, and Compliance to align execution with business and regulatory needs.
• Communicate operational performance, risks, and improvement plans to senior stakeholders.

• Ensure reliable data flow across CMS, Mar Tech, and analytics platforms.
• Partner with analytics teams to turn operational and campaign data into actionable insights.
• Embed governance, compliance, and documentation standards into all digital processes.

• 7+ years in digital operations, platform operations, or digital delivery leadership.
• 2+ years of direct people management with accountability for performance and development.
• Experience owning or evolving an operating model or service delivery framework.
• Background in asset management, wealth, banking, or regulated financial services.
• Experience with CMS platforms, workflow tools (Workfront preferred), and vendor management.
• Strong cross‑functional leadership and stakeholder management skills.

$94,600.00 - $

Type de rémunération :

Salaire

Ce qui précède représente la fourchette et le type de rémunération de BMO Groupe financier.

Les salaires varieront en fonction de facteurs comme l’emplacement, les compétences, l’expérience, les études et les qualifications pour le poste et pourront inclure une structure de commissions. Les salaires pour les postes à temps partiel seront calculés au prorata du nombre d’heures travaillées régulièrement. Pour les rôles à commission, le salaire susmentionné représente la cible de BMO Groupe financier pour la première année au…