Intermediate Product Designer; UX Focused

Company description

• We are Nurun, an agency that lives at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We are hybrids who organize our work around multi-disciplinary collaboration. Our vision: humans first, technology second. Always the same ingredients, but never the same recipe: we adapt ourselves as needed to ensure the excellence of our products.

• We’re a large group of diverse professionals gathered across Toronto, Montreal, Quebec City, Windsor, and even Saskatchewan! Who are these professionals? We organize as teams of UX and UI designers, Developers, Client Partners, Project Managers, Strategists, and Business Designers (don’t worry, we’ll teach you what that is). Won’t you consider joining us?

• For our working philosophy and entrepreneurial spirit;
• For an approach to our projects based on understanding human needs;
• For the chance to work on large-scale digital projects for major clients around the world;
• For our competitive offer and wide range of social benefits from day one;
• For the option of a hybrid work arrangement, with three days per week in the office at locations in Toronto, Windsor, and Montreal;
• For a flexible schedule that truly allows work-life balance;
• For a personalized development plan supported by our continuing education platforms;
• For a rich collaboration with passionate and talented experts.

As a Intermediate Product Designer (UX Focus), you will lead the experience strategy and architectural definition for high-performing squads dedicated to creating human-led AI experiences and delivering innovative, intuitive digital solutions. You will champion user-centered design principles, usability standards, and inclusive practices across all product development cycles, ensuring every experience is intuitive, accessible, and delightful. Your role is to balance functional complexity with seamless usability—translating complex business goals and user needs into compelling user journeys and actionable wireframes.

You’ll facilitate strong cross-functional partnerships with engineering, product management, and research teams, and execute user research initiatives to ensure a deep understanding of user needs and validation of design solutions. You’ll foster a culture of continuous innovation, psychological safety, and bold experimentation, while upholding rigorous usability standards in a dynamic, fast-paced environment.

Additionally, you will work closely with client partners to ensure UX initiatives align with client business objectives. By nurturing client relationships and promoting design transparency, you will help deliver tangible value, drive business growth, and reinforce Nurun’s reputation as a trusted partner.

• Lead Experience Architecture: Elevate client experiences by defining the information architecture and logic that showcases Nurun’s design innovation and creative capabilities.
• Synthesize User Insights: Inform solutions that benefit clients and fuel Nurun’s design R&D by translating raw data into actionable user insights and future assets.
• Facilitate Technical Alignment: Align design, tech, and product functions to ensure the feasibility and scalable impact of complex user flows across clients and Nurun’s offerings.
• Prototype & Validate: Rapidly test low-to-mid fidelity concepts to drive client transformation and create reusable Nurun design assets and interaction models.
• Iterate with Data: Apply design performance metrics and usability testing results to deliver outcomes and grow Nurun’s reputation for excellence.

• Mentor & Elevate Craft: Guide, inspire, and peer-mentor a talented team of designers to deliver exceptional, human-led AI and digital experiences without direct management duties.
• Champion UCD: Advocate for user-centered design principles, usability standards, and inclusive design throughout all product development cycles.
• Foster Innovation: Promote continuous innovation, growth, and encourage experimentation and bold ideas within the design team.
• Uphold Usability: Establish and uphold rigorous heuristic quality standards, ensuring all solutions are intuitive,…