Product Implementation Manager, SaaS Delivery

Join nesto — proudly named Canadian Rocketship 2025*. A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.1 Trillion-dollar mortgage industry at light speed by building the mortgage ecosystem of the future.

with the best developers, AI engineers, and mortgage experts in the country. Work on a modern tech stack and a development framework designed to unlock your full potential and accelerate your career.

• Hypergrowth:
  Deloitte Fast 50 — 3 years in a row
• Tech community credibility:
  TechTO Canadian Rocketship 2025*
• Industry leadership: CLA Lending Company of the Year — 4 consecutive years
• Talent magnet: CMP Top Mortgage Employer 2025
• Trusted technology: powering major financial institutions across Canada
• An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients.

Builders. Problem-solvers. Curious minds. People who move fast, embrace innovation, and believe we’re stronger together.

If you trust your skills and want to build real technology that reshapes an entire industry, join us now.

Nesto is Canada’s leading provider of mortgage technology and financing solutions, managing $73B+ CAD in residential and commercial mortgages, with 1,000+ team members across 12 offices nationwide. You will be working on Nesto Cloud, Canada’s most advanced cloud platform, delivering end-to-end technology solutions for lenders in the digital age.

We achieve our mission by enabling our partners to improve and streamline their mortgage lending operations through the Nesto Mortgage Cloud. As the most advanced cloud-based mortgage technology in Canada, our SaaS solution offers a world-class omnichannel experience. This platform consistently drives volume, increases productivity, and reduces technology costs. To drive the execution of our upcoming strategic projects, we are forming a new team of Product Implementation Managers whose mandate will be focused on functional mastery and SaaS delivery.

We welcome applications from candidates located in Ontario or Quebec. Please note that the core working hours for this role are based on the Eastern Time Zone (EST).

We are looking for an "Expert-Owner." You will act as the primary functional and sector expert, capable of mastering the deep logic of our platform to design tailored solutions. Your success will be defined by your ability to act as a strategic bridge between the complex needs of bank leaders and our internal Technical Product Management teams, ensuring an optimal solution.

• Lead Functional Solution Design:
  Drive discovery workshops to translate partner business challenges and processes into clear, robust functional solution logic.
• System Logic Ownership:
  Act as the master of functional configuration; define the logic and workflows that our Technical Product Managers and engineering teams will execute.
• Strategic Partner Presence:
  Act as the functional and technical expert in front of partner financial institution leaders, guiding them toward industry best-practice configurations.
• Internal Product Partnership:
  Collaborate closely with internal Product and Engineering teams to influence the core product roadmap by providing expert feedback based on implementation realities.
• Solution Accountability:
  Ensure the implemented solution solves the partner's critical problems and generates high adoption through strategic functional design.
• Change Management Support:
  Guide the client organization through the transition to ensure their operational processes are optimized for the Nesto Mortgage Cloud.

• 3 to 5 years of progressive experience as an Implementation Manager, Functional Consultant, or Solutions-oriented Analyst within the financial services or SaaS sector.
• System Mastery:
  Demonstrated ability to learn complex software engines and translate that knowledge into business solutions.
• Technical Comfort:
  While you do not code, you speak the language of Technical Product Managers…