Business Systems Analyst

Position

Description:

This role is hybrid and requires you to be at our downtown Client office at a minimum 4 days per week - subject to change at any time.

Your future duties and responsibilities:

. Leading collaboration with Technology/Platform and/or Business/Journey stakeholders, vendors, and other subject matter experts as appropriate to plan, elicit, analyze, document, communicate and manage system requirements.
. Assessing current system capabilities, understanding high-level business requirements, and applying technical background/understanding in the development of system functional and non-functional requirements.
. Collaborate on development, testing, deployment/operational readiness, and post-implementation activities to support business benefits and achieve business results/outcomes.
. May provide operational / process related analysis and support.

Key Accountabilities
Customer

. Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.
. Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
. Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration.
. Translate business requirements into detailed functional specifications taking into account non-functional requirements.
. Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
. Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
. Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
. Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.
. Provide operational / process-related analysis and support to various extents.

Shareholder

. Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required.
. Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.
. Continuously enhance knowledge of business domains and their products/services.
. Support and contribute to change management planning and activities, including those that ensure operational readiness.
. Support implementation and post-implementation planning and activities.
. Adhere to the TD code of conduct.

Employee / Team

. Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
. Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
. Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
. Participate in personal performance management and development activities, including cross training within own team.
. Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
. Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
. Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
. Contribute to a fair, positive and equitable environment that supports a diverse workforce.

Breadth & Depth

. Advanced to Expert knowledge of system analysis process and techniques.
. Advanced to Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules.
. Advanced to Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and. delivery frameworks.
. Provides leadership and guidance, makes recommendations, and collaborates with business and technology to ensure the…