GTM Strategy & Operations Analyst Montreal, Quebec Ontario

Overview

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity, or just exploring the market? Either way, you might have just found your next adventure.

Lightspeed Payments is a critical growth driver for our business, powering accelerated investment into our platform globally. To support this momentum, we are opening a new expansion role within our Payments GTM Strategy & Operations team.

Payments GTM Strategy & Operations Analyst
, you won’t just report on the business—you will help shape its future. Working directly with leadership, you will dig into root causes, uncover patterns, and transform complex data into the clear, actionable recommendations that steer our global strategy. This is a unique opportunity to join a high-growth environment where your insights will directly influence decision-making and fuel our continued expansion.

• Lead high-priority strategic initiatives, such as modeling new market expansion opportunities, evaluating pricing structures, or re-engineering key operational processes.
• Conduct deep research to support benchmarkings, competitive analysis, and strategic revisions.
• Translate data and insights into clear and concise strategic recommendations and options to leadership.
• Support the execution of cross-functional initiatives and key projects, ensuring alignment with broader company priorities.
• Gather business requirements and translate business objectives into structured, quantitative solutions.
• Track and communicate progress on key projects using dashboards, status reports, and stakeholder updates.
• Synthesize findings and extract key messages for core stakeholders, creating concise presentations for C-suite consumption.

• 3+ years of experience in a strategy, operations, or analyst role.
• Strong business acumen; able to translate business needs into data requirements.
• Experience using data, insights, and financial outcomes to clearly articulate results.
• Proven ability to conduct deep research (benchmarking, competitive analysis) and inform strategic decisions.
• Proven track record of driving cross-functional initiatives to completion, leveraging excellent communication skills to align diverse stakeholders across IT, GTM Ops, Sales, and Marketing.

Come live the Lightspeed experience…

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs everyday
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Health insurance
• Health and wellness benefit of $500 per year
• Hybrid working policy
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day
• Linked In Learning License

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $- base plus equity. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.

Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy htspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions…