Job Description & How to Apply Below
Location: 56 Wellesley, Toronto, ON
Duration: 246 Days (Contract)
Department: Healthcare
Description
- Lead, coordinate, and monitor ticket support for health service providers provisioned onto LTCCASB/CCIM hosted MIS and HRIS, and escalate as required
- Monitor ongoing requests for service (e.G., onboarding, mergers), coordinate resources to meet requests, and communicate expectations to health service provider clients
- Manage the overall secretariat of LTCCASB/CCIM governance structures including meeting preparation, follow-up on action items, and circulation of detailed minutes
- Facilitate working group sessions both internally and externally as required
- Create, manage, and publish communications through the approval process
- Work with senior management to prepare for executive briefings and respond to requests for information
- Prepare stakeholder communication documents, executive-level presentations, reports, and briefing materials
- Provide business needs analysis and create business and system requirements documentation including functional and non-functional requirements, use cases, and data and process flow diagrams
- Follow industry best practices, processes, and policies required to maintain and support privacy and security requirements
- 2+ years working in Public Sector in Health Care
- Knowledge of personal health information protection legislative requirements and how they apply to healthcare systems containing PHI
- Experience with Microsoft Dynamics GP, BSSI HFM, and Logibec Quadrant Workforce Solutions
- Experience with :
- MS Project
- MS Teams
- MS Power Point
- MS Excel
- MS Visio
- AODA compliance
- OTR
- Knowledge of ITIL and service management industry best practices
- Experience executing change management and incident management processes
- Experience coordinating Service Desk operational activities and technical projects involving PIPEDA
- Demonstrated knowledge of IT project management standards, tools, techniques, and methodologies including PMI PMBoK
- Experience managing change including documenting change requests, implementation plans, SDLC, resource schedules, and back-out plans
- Experience tracking and reporting status for multiple stakeholder groups including clients
- Experience with Microsoft Dynamics GP, BSSI HFM, and Logibec Quadrant Workforce Solutions
- Experience coordinating Service Desk operational activities and technical projects involving PIPEDA
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×