Messaging Tier 3 Specialist

Designs, builds, deploys, evaluates and maintains existing and future IT infrastructure. Ensures all IT systems function efficiently and seamlessly. Applies in-depth experience with components of on-premises and cloud infrastructure. Plans, acquires, and coordinates the installation of infrastructure devices across the enterprise while ensuring safe networks with disaster recovery options. Administers automated workflow tools, middleware application servers, and server visualization technologies.

Acts as the primary technical liaison between Infrastructure and other IT teams, vendors and partners, as well as the business to design infrastructure solutions.

Works to determine enterprise security controls and identify any threats to the infrastructure.
Diagnoses complex network, storage and server issues and implements corrective solutions .
Tracks vulnerabilities, applies remediations and patches to network and server assets.
Conducts feasibility studies to determine the likelihood of proposed project's success in the current environment.
Administers automated workflow tools, middleware application servers (e.g. Oracle Weblogic, IBM Web Sphere), and server visualization technologies (e.g. VMware, Red Hat Virtualization, or Oracle VM) to maximise their efficiency.
Provides proactive network/server monitoring to ensure optimum performance and acts on real-time alerts of critical issues .
Performs hardware, software, and firmware upgrades - researches and recommends network upgrades .
Manages and coordinates the release of changes into production applying standardized procedures and minimizing risk to existing services.
Creates release plans, test and validation strategies, schedules and tracking tools to coordinate the contents of release packages for network and business applications.
Evaluates effectiveness of current systems and supports in developing improvement strategies based on the findings.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Network routing, switching, and security.
Configuration management.
Systems administration.
Scripting languages.
IT infrastructure library.
Root cause analysis.
Troubleshooting.
Cloud computing.
Cybersecurity and privacy concepts, principles and solutions.
IT automation – Digital First.
Building and managing relationships.
Network routing, switching, and security.
Virtualization and virtual machines.
Operating Systems and Platforms.
Infrastructure as code (IaC).
Quality assurance and control.
Database administration.
Containerization.
Continuous improvement management.
Communicating with impact.
Customer Centricity.
Verbal & written communication skills.
Data driven decision making.
Hardware Infrastructure.
Version control.

Salary:

$75,900.00 - $

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

About Us

At BMO we are driven by a shared

Purpose:

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