SaaS Delivery & Customer Success Leader
Job in
Toronto, Ontario, C6A, Canada
Listing for:
Sodales Solutions
Full Time
position
Listed on 2026-02-28
Job specializations:
-
IT/Tech
SaaS Sales, IT Project Manager, Cloud Computing
Job Description & How to Apply Below
A leading SaaS company in Toronto is seeking a Head of Delivery and Customer Success to oversee execution excellence in product delivery and customer support. This role requires 8–15+ years of experience in SaaS operations, focusing on
strategic leadership and
customer engagement. Responsibilities include managing the end-to-end delivery model, enhancing operational efficiency, and leading customer support teams. The ideal candidate will have a deep understanding of SaaS business metrics and a proven record in scaling processes effectively.
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