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Technical Program Manager - Customer Support Ops

Job in Toronto, Ontario, C6A, Canada
Listing for: Veeva Systems
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 100000 - 145000 CAD Yearly CAD 100000.00 145000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in Toronto seeks a Technical Program Manager to oversee technical support programs, enhance customer experience, and drive cross-functional initiatives. Candidates should have at least 5 years in technical program management within a customer support setting and a solid understanding of support tools such as Zendesk and Service Now. This role emphasizes collaboration, efficient project management, and a customer-first mindset, alongside offering a competitive salary in the range of $100,000 to $145,000 CAD.
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