Bilingual; En​/Fr Payroll Services Consultant

Bilingual (En/Fr) Payroll Services Consultant

Join to apply for the Bilingual (En/Fr) Payroll Services Consultant role at Dayforce
. This range is provided by Dayforce. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $67,700.00/yr - CA$/yr

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - reflects our commitment to employees, customers, partners and communities globally.

Effective November 1, 2025, this position is not open to residents of Quebec
; applicants must reside in a province or territory of Canada other than Quebec to be considered. Any roles available in Quebec will be posted separately.

The Services Consultant guides the overall design and delivery of Dayforce Consulting Services engagements, leveraging Dayforce to meet customer requirements while providing oversight and direction to team members. The Services Consultant is considered an expert in HCM consulting with a strong SaaS technology foundation and has participated in multiple projects of diverse size and complexity, demonstrating consistent project excellence. This individual works independently with customers, influences outcomes across a wide range of skill areas, and has established themselves as an active, visible leader who enjoys coaching others.

• Lead engagements that help prospects and customers understand how Dayforce will impact HR service delivery, including processes, policies, user experience, organization design, governance, business case development, reporting, and analytics.
• Ensure smooth knowledge transfer to the Dayforce implementation team.
• Serve as a subject matter expert on strategic implementations and assist on projects of various sizes, industries, and levels of complexity.
• Lead internal and external project or design meetings and provide status updates on consulting activities and deliverables.
• Conduct peer reviews and other internal quality assurance activities.
• Lead or support Organizational Readiness engagements and provide guidance for Dayforce rollout planning.
• Establish credibility and rapport with stakeholders at all organizational levels, including executives.
• Remain calm under pressure and lead difficult customer conversations when needed.
• Take necessary but sometimes unpopular stances to support customer and project success.
• Engage with multiple projects and customers simultaneously.
• Design and document solutions and contribute to a solutions repository.
• Document and share best practices within the Practice.
• Lead the SME program in at least one area of expertise such as HR service delivery, Dayforce, or talent management.
• Participate regularly in internal process improvement initiatives.
• Contribute to internal knowledge sharing, review questions, and provide continuous feedback.
• Participate in Continuing Education sessions and lead best practice discussions.
• Complete new release training on time and stay fully versed on new or enhanced functionality.
• Mentor others on HCM best practices, new product features, and end-to-end implementations.
• Support the sales cycle through solution reviews, scoping, estimation, and consulting insights.
• Participate in prospect discussions regarding solution overviews and implementation considerations.

• Bilingual (English/French).
• Bachelor’s degree or equivalent experience;
  Master’s degree or postgraduate coursework is an asset.
• Minimum 3 years of HCM consulting experience with a focus on payroll, ideally with an HCM software provider or consultancy.
• Canadian payroll expertise required; U.S. payroll experience is an asset.
• At least 2 years of HCM implementation or applications consulting experience.
• Experience in business process mapping,…