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Strategic Digital Touch CSM - Healthcare SaaS

Job in Toronto, Ontario, C6A, Canada
Listing for: RLDatix North America
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CAD Yearly CAD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading healthcare technology provider is seeking a Customer Success Manager, Digital Touch, to join their North America Customer Success team in Toronto, Ontario. This role involves developing automated customer success programs, analyzing engagement data, and optimizing digital touchpoints to enhance client satisfaction and retention. The ideal candidate will have experience in a similar role within a B2B healthcare SaaS context and possess strong analytical skills.

Competitive benefits include health insurance, 401K, and wellness initiatives.
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