Intermediate CRM - Solutions Designer

Position:
Intermediate CRM - Solutions Designer

Duration: 4 Months assignment (contract)
Client

Location:

Toronto (Onsite/Hybrid: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

Note on Assignment Type

This position is provisionally Onsite/Hybrid
, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM
, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

Akkodis is seeking an Intermediate CRM – Solutions Designer to support CRM solution design, configuration, and implementation activities for Salesforce Public Sector Solutions within a large, complex Ontario Public Service environment. The resource will play a key role in designing hosting and application technology solutions, aligning with enterprise standards, policies, cost models, and best practices, while delivering high‑quality, secure, and scalable CRM capabilities.

• Design Salesforce Public Sector Solutions CRM hosting and application components based on business requirements.
• Support solution reviews, fit‑gap assessments, development, configuration, documentation, and deployment.
• Collaborate with architects, developers, business SMEs, and other IT professionals throughout the SDLC.
• Support troubleshooting, diagnostics, performance improvements, and post‑implementation stabilization.

• Design, develop, configure, and document Salesforce Public Sector Solutions CRM components.
• Conduct solution walkthroughs, design reviews, and technical assessments with project teams.
• Support the creation of application design artifacts, installation scripts, deployment packages, and build books.
• Configure and troubleshoot Salesforce solutions and integrations across DEV, TEST, PRE‑PROD, and PROD.

• 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud environments.
• Certified Salesforce Platform Developer I.
• Certified Salesforce Omni Studio Developer.
• Certified Salesforce Experience Cloud Consultant.
• Certified Salesforce Administrator.
• Hands‑on experience with Salesforce design, coding, testing, debugging, and documentation.
• Strong knowledge of enterprise architecture methodologies, design patterns, and solutioning best practices.

• Experience building Salesforce solutions from user stories and low‑level design documents.
• Ability to write clean, maintainable, standard‑compliant code.

Required.

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.