User support technician
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-02-28
Listing for:
Government of Canada
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Overview Languages
English
Education- College/CEGEP
1 year to less than 2 years
On siteWork must be completed at the physical location. There is no option to work remotely.
Work setting- Private company, corporation or industry
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Networking software
- Networking hardware
- Networking security
- Internet
- MS Office
- MS Windows
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Accurate
- Efficient interpersonal skills
- Judgement
- Organized
- Ability to multitask
- Time management
- Parking available
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