Business Systems Analyst - AI Chatbot

Are you experienced in AI-driven solutions and financial markets? Apply Now!

Working with one of our top financial clients, this role calls for a Business Systems Analyst - AI Chatbot. This position involves supporting a cutting-edge chatbot project within the Capital Markets domain, working closely with FX traders and pricing systems to enhance user engagement and process automation.

Pay rate range (CAD): $68.84/hr – $82.60/hr

• Engage with FX traders and Capital Markets stakeholders to gather comprehensive requirements
• Translate business needs into chatbot workflows and feature specifications
• Manage user stories and track progress using JIRA
• Develop and maintain detailed documentation in Confluence, covering chatbot behaviors and system integration points
• Collaborate with technical teams to ensure seamless chatbot implementation and deployment

• Strong conceptual understanding of Large Language Models (LLMs), Rule-Based Systems (LLPs), and agentic AI design (hands-on experience not required)
• Familiarity with Foreign Exchange (FX) workflows and trading processes
• Experience with conversational interfaces and user-facing trade execution platforms
• Previous Business Systems Analyst experience in banking, FX, or capital markets environments
• Proficiency in creating process flow diagrams and documentation

• Basic SQL knowledge
• Strong communication skills with the ability to articulate technical concepts
• Banking industry experience with AI and LLM knowledge
• Curiosity about data flows and AI model behavior
• Ability to effectively communicate complex technical topics during interviews

Beach Head is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. Beach Head or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching.

These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.