ECommerce Specialist

Position Snapshot

Job title: eCommerce Specialist
Business area: Nestlé Canada
Location: North York, ON located at 25 Sheppard Ave W, North York, ON M2N 6S8;
Compensation Range: $80,000 – $95,000 CAD
Hybrid

At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, in compliance with Ontario's pay transparency regulations.

While Nestlé is known for Kit Kat, Gerber, Nescafe, and Häagen-Dazs, our recipe for success comes down to one thing: our people. We strive to lead a people‑focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good.

We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward. Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees.

As an eCommerce Specialist, you will be a key member of Nestlé Canada’s eCommerce Excellence team, helping accelerate our ambitions in digital retail. You will own Digital Shelf Merchandising across major eRetailers, build new capabilities that advance our eCommerce maturity, and act as a cross‑functional expert supporting Marketing, Sales, IT, and external partners.

Note:

this position is an existing vacancy.

• Manage all listing, updating, and optimization of the gold standard Digital Shelf across key eRetailers.
• Develop and enhance Digital Shelf strategy by providing guidance and insights to Marketing and Sales.
• Lead end to end eContent workflows—including imagery, basic & enhanced content—using PXM platforms (e.g., Salsify).
• Maintain retailer compliance and publishing accuracy while optimizing content performance.
• Build strong relationships with key eRetailers (Walmart, Costco, Instacart, etc.) to manage updates and strategic needs.
• Partner with internal teams and agencies to execute eContent processes seamlessly.
• Lead and support ratings & reviews strategy.
• Produce regular performance reports and insights.

• Track retailer & consumer trends and bring leading edge capabilities to the business.
• Build strong external networks with industry experts, agencies, and retailer partners.
• Support test and learn experimentation to advance eCommerce Excellence objectives.
• Translate winning practices from pilots into scalable internal playbooks and training.
• Conduct ongoing training to uplift eBusiness knowledge across teams.

• Work closely with Digital, Media, Business Analytics, Creative, Sales, Insights, IT, and NiM partners.
• Collaborate with eRetailers, platform partners, media agencies, and content vendors.
• Serve as a credible eCommerce expert supporting multiple business units.

• BA or MBA in Business.
• 2+ years of experience in eCommerce (required).
• Experience in search, content marketing, Sales, or brand roles is a strong asset.
• Hands on experience with Salsify (preferred) or other PIM/DAM tools.
• Minimum 2+ years working with eCommerce content for Walmart, Costco, Instacart, or other major eRetailers.
• Knowledge of Canadian eCommerce content best practices (Amazon, Walmart, Loblaws, etc.).
• Experience with NiQ/Nielsen or similar market data tools preferred.

• Strong attention to detail, ensuring flawless accuracy in digital shelf execution, content publishing, data inputs, and compliance across eRetailer platforms.
• Strong understanding of Digital Shelf fundamentals and eCommerce merchandising.
• Ability to navigate ambiguity with agility and a problem solving mindset.
• Strong communication: able to simplify complex concepts.
• Excellent organizational skills; able to manage multiple projects simultaneously.
• Systems thinker with strong data and content management…