Senior Manager, Fraud Strategy and Analytics

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Fraud Strategy and Analytics
**** About Capital One Canada.
**** For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our culture is built on openness, collaboration, and diverse perspectives — and fraud prevention is at the heart of protecting our customers and our business.  From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.

At Capital One, we love to give our Senior Managers the opportunity to rotate to roles across various teams, so while this role is within the Fraud Strategy team, you will have the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.
**** About the Team
**** As Sr. Manager, Fraud Strategy and Analytics, you'll be working with Business Analysts, Product Managers and Data Scientists supporting Fraud Strategy within Canada Card.
**** About the Role
**** Fraud is constantly evolving, and so are our defenses. As a Senior Manager, Fraud Analytics, you will lead strategies that protect Capital One Canada and our customers from fraud while enabling secure business growth. You will be responsible for roadmap development, analytics, and defense execution across all major fraud types — including transaction fraud, application and synthetic fraud, first-party fraud, and account takeover.

This role requires a unique combination of strategic thinking, analytics expertise, people leadership, and executive communication. You’ll lead and develop a high-performing team of analysts, partner with colleagues across Technology, Credit Risk, Data Science, Operations, and Product, and influence senior leaders with data-driven insights. You will be accountable for fraud losses in the P&L and building business cases with a clear focus on outcomes, trade-offs, and long-term resilience.
**** Your Responsibilities:
**** Strategic Leadership
* Develop and execute fraud strategies that protect customers and Capital One, while balancing fraud prevention, customer experience and business growth.
* Provide clear direction and priorities across fraud priorities.

People Leadership
* Lead and develop a high-performing team of fraud analysts, fostering a culture of inclusion, collaboration, and innovation.
* Provide coaching and remove barriers to grow the next generation of fraud leaders.

Strategic & Analytic Orientation
* Guide and challenge the teams’ analysis to ensure rigor, clarity, and alignment to business priorities.
* Balance data-driven depth with pragmatic decision-making, ensuring strategies are responsive to changing risks.

Partnership
* Collaborate with cross-functional partners (Product, Technology, Data Science, Operations, Credit Risk) to ensure fraud strategies are translated into effective business outcomes.
* Work in partnership with direct-reports to align fraud strategies across domains, integrate insights, and present a unified perspective to senior leaders.

Strong Business Judgment & Integrity
* Exhibit sound judgment and the ability to influence with credibility at senior levels to amplify the work of the team.
***
* Basic Qualifications:

***** At least 7 years of experience in fraud, credit risk, or analytics with demonstrated impact on the P&L, customer experience, and business results.
* At least 5 years of people leadership experience, with a track record of fostering an inclusive, collaborative team culture where associates feel safe to speak up and challenge ideas…