Senior Manager, Digital Marketing Technology

This posting represents a
current vacancy
that is being actively recruited. In accordance with Ontario job posting requirements,
artificial intelligence (AI)may be used at certain stages of the recruitment process, such as resume screening, candidate matching, or assessment support.

Reporting to the Director, Marketing Technology, the Senior Manager, Digital Marketing Technology acts as both a business and technical leader for Wealth Management marketing capabilities and solutions across email and automated communication channels.

Operating as an in-house subject matter expert for digital messaging solutions, this role is accountable for enterprise-level responsibility for the marketing technology stack. Responsibilities include overseeing the development, implementation, integration, governance, and growth of this stack, while ensuring alignment with internal policies, applicable legislation, industry standards, and best practices.

This role also serves as a trusted business partner to internal teams, key stakeholders, and external vendor partners. Additional accountabilities include resource, vendor, and cost management; articulating Mar Tech capabilities through presentations and roadshows; onboarding new lines of business to existing infrastructure; defining scalable technical architecture; and ensuring effective governance of technical solutions and environments.

The Senior Manager consistently demonstrates thought leadership and technical expertise, managing cross-functional teams and guiding diverse initiatives from concept through delivery.

Location:

Toronto, ON (downtown) - 4 days onsite.

Consult with lines of business and key stakeholders to enable digital marketing campaigns, partnering with internal business and technical teams and third-party vendors to analyze needs and recommend scalable, high-quality Mar Tech solutions that support business outcomes, revenue growth, and cost savings

Establish, refine, and deliver strategic roadmaps to ensure Mar Tech platforms remain current and support scalability, resilience, security, capacity, and operational maintenance

Drive the design, development, and deployment of marketing technology capabilities that enable customized, integrated solutions delivering personalized digital communications

Maintain enterprise accountability for compliance with applicable email and data privacy regulations (e.g., CASL, CAN-SPAM, GDPR) through effective preference and data management practices

Act as subject matter expert and strategic lead for Salesforce Marketing Cloud and related Salesforce platforms and integrations, including CRM

Develop reusable infrastructure and business rules to support client and advisor targeting

Establish and manage operational processes to ensure effective governance of development, testing, production environments, source code management, quality assurance, and digital channel standards

Partner closely with supported lines of business on releases including deployments, enhancements, and fixes, ensuring appropriate testing and acceptance criteria are met in production environments

University degree in a business or computer science discipline (e.g., Business, Marketing, Computer/Data Science, Engineering)

Experience delivering and facilitating executive-level discussions related to digital marketing technology strategies and initiatives

Proven experience implementing initiatives that advance marketing technology capabilities, including rollout and change management of new technologies, data environments, and data access or transformation tools

5+ years of specialized experience in marketing technology, relationship marketing, and email marketing

5+ years of experience in application architecture and internet technologies

Strong interpersonal skills with the ability to collaborate effectively across business, functional, and organizational boundaries within complex environments

Salesforce Marketing Cloud certifications (e.g., Email Specialist, Developer, Consultant, Administrator)

Familiarity with additional Salesforce Clouds (e.g., Service Cloud, Commerce Cloud)

What’s in it for you?

Comprehensive total rewards program, including competitive compensation and flexible benefits

Leaders who support your development through coaching and growth opportunities

A dynamic, collaborative, progressive, and high-performing team environment

Flexible work-life balance options

Opportunities to take on challenging, impactful work