Product Group Technology Lead

page for more information.
*
* Work Location:

** Toronto, Ontario, Canada
*
* Hours:

** 37.5
** Line of Business:
** Technology Solutions
** Pay Details:**$149,500 - $183,500 CADThe pay details posted reflect a temporary market premium specific to this role that is reassessed annually.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
*
* Job Description:

**** Enterprise Digital Servicing
** plays a critical role in how millions of customers experience TD every day. Our team is responsible for designing, building, and continuously improving the digital servicing journeys that help customers manage their finances with confidence—simply, securely, and on their terms. We partner closely across product, technology, operations, and channels to remove friction, enable self‑service, and deliver seamless, human‑centered experiences that make it easy for customers to get help, take action, and stay in control of their banking.  

The Digital Engagement Agile Release Train (ART) is in need of a Product Group Technology Lead to drive end-to-end delivery across multiple digital domains spanning notifications, digital document delivery,  customer engagement and sales across digital servicing channels such as mobile.
** Customer
* ** Work closely with partners and stakeholders to ensure technical solutions meet technical direction, requirements, budget, scalability and architectural goals, ensuring all risks and impacts are considered
* Leverage deep technology expertise to support in the creation and delivery of end-to-end technical solutions and help to support driving business outcomes
* Participate in business planning discussions and define the technology delivery approach, and leverage synergies across the various teams and applications
* Act as lead expert to ensure compliance with enterprise and segment standards (e.g. TOM; enterprise assets)
* Monitor and manage incident escalation process; work with project managers and business partners as needed to efficiently and effectively resolve
* Identify and implement opportunities to minimize and reduce costs in collaboration with TAO; identify appropriate solutions and support the deployment of innovative product and software solutions
* Collaborate with partners and project teams on software quality assurance reviews
* Drive and execute on target state and roadmap-based investments
* Execute on strategic solution planning activities or POC
* Work with partners across Technology and apply deep understanding of relevant business needs to identify and leverage synergies across the various areas and projects
** Shareholder
* ** Anticipate internal/external business and regulatory issues; recommends process/product/organizational improvements
* Manage resource requirements and assignment, ensuring project milestones are met and monitoring to keep projects on schedule and within budget
* Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to established plans
* Maintain knowledge and understanding of external development, technology and emerging solutions, market conditions and their impact
* Proactively identify emerging technologies and innovative solutions for building more robust platform domains
* Interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to technology and tools
* Protect the interests of the organization – identify and manage risks, and…