Senior Business Systems Analyst

We are seeking a highly skilled and experienced Senior Business Systems Analyst to join a dynamic project team. In this role, you will be instrumental in the implementation of a cloud-based Construction Program Management solution. Your primary responsibilities will include gathering and documenting requirements, analyzing business processes, and leading the requirements and analysis phase of the project in collaboration with various subject matter experts.

Advantages
- Join a collaborative and motivated project team.

- Engage in meaningful work that contributes to a well-run city by enhancing public services.

- Hybrid work model offering flexibility.

- This is a contract position with a possibility of extension.

Responsibilities
- Gather and document business and system requirements, identifying opportunities for process improvement.

- Document changes to business and system specifications and validate requirements through fit-gap analysis.

- Develop functional and non-functional requirements, including functional design specifications, screen mock-ups, and report layouts.

- Create use case models, 'as is' and 'to be' business processes, and activity and entity relationship diagrams using BPM/BPMN/UML.

- Contribute to user experience activities, such as wire framing and UI/UX prototyping.

- Provide business and technical support throughout the project lifecycle, from design and analysis to testing and implementation.

- Prepare technical reports by collecting, analyzing, and summarizing information.

- Communicate and collaborate with management, business groups, and the project team to deliver project documentation.

- Conduct feasibility studies on integrating technology and processes.

- Work closely with the project team to deliver software solutions.

- Prepare business operational procedures and training materials.

- Facilitate project rollout and provide support for other project activities as required.

Qualifications
- A university degree in computer science or a related discipline, along with 7+ years of experience on large-scale IT projects, or an equivalent combination of education and experience.

- Extensive experience in requirements gathering, impact analysis, and facilitating design sessions.

- Proven ability to lead the business requirements definition process and document proposals.

- 7+ years of experience preparing project documentation, including business and functional requirements, business process workflows, and data modeling blueprints.

- 5+ years of experience in evaluating digital solutions, conducting feasibility studies, and providing technical consultation.

- Experience in a public sector setting, specifically with modernization projects.

- Demonstrated ability to build and maintain effective working relationships with clients and stakeholders.

- Strong technical skills in Business Process Modeling (BPM), BPMN, and Unified Modeling Language (UML).

- Experience in supporting new software procurements (SaaS/RFx).

- Familiarity with Accessibility for Ontarians with Disabilities Act (AODA), Security Threat and Risk Assessment (STRA), and Privacy Impact Assessment (PIA).

Summary
If you're interested in the Senior Business Systems Analyst role based in Toronto, we encourage you to apply online at

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to  to ensure their ability to fully participate in the interview process.