Database Administrator

What We Do

iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom‑specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom brands to transact, activate, and fulfill products, as well as operate their business, and unify the online and in‑store experiences.

We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations.

For more information, please visit .

We are on a self‑management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer‑based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions, which means more freedom for individuals to contribute at their highest levels. We are purpose‑driven, helping individuals connect to the meaning in their day‑to‑day work.

Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

We are seeking a Database Administrator / Data Analyst to join our team. This role blends operational database administration with hands‑on data analysis, with a strong emphasis on modern infrastructure practices. You’ll help ensure the reliability, security, and performance of our database platforms while contributing directly to client success through data‑related work.

• Manage and operate database platforms across multiple environments, including high availability and disaster recovery setups.
• Monitor and observe data platforms, including ongoing metrics, alerting, and outage detection.
• Apply system administration skills to troubleshoot, patch, and optimize database workloads.
• Design, build, and improve automation to reduce manual effort and improve reliability.
• Collaborate with development, security, and operations teams to enable smooth and reliable deployments.
• Contribute to incident response and root cause analysis to continuously improve system uptime.
• Support compliance, governance, and best practices for secure and resilient infrastructure.
• Support data analysis, reporting, and data updates as required to assist clients with their data needs.
• Leverage automation and AI‑assisted tools to improve database operations, monitoring, and troubleshooting.

• Experience working with database platforms such as SQL Server, Mongo
  
  DB, Cosmos DB, or Postgre
  
  SQL.
• Experience administering Azure resources, managing virtual machines, disk and network resources.
• Strong experience querying, troubleshooting, and analyzing data across relational and No
  
  SQL data stores using SQL and related query languages.
• Ability to analyze query and indexing performance.
• Experience in monitoring, logging, and observability tools.
• A mindset of continuous improvement, learning, and collaboration.
• Ability to work across operational and analytical responsibilities in a fast‑paced environment.

• Experience supporting production systems with on‑call or incident response responsibilities.
• Knowledge of security, compliance, or data governance practices.
• Experience validating data quality and handling data reconciliation.
• Comfort working with large or complex datasets.
• Comfort juggling multiple priorities or client requests.
• Experience using AI tools to assist with SQL development, data exploration, or operational workflows.
• Experience with Mongo
  
  DB, Cosmos DB, or Postgre
  
  SQL would be an asset.

• Begin your journey with a competitive starting salary!
• Enjoy peace of mind with a comprehensive benefits package for you and your entire family.
• Embrace work‑life harmony with a flexible hybrid working environment, generous vacation and trusted sick leave program.
• Invest in your future with our RRSP/401(k)/PF and Share Ownership plans. What's even better? We offer a match program!
• We care about your family, offering maternity, adoption, and…