Senior Specialist, Web

Senior Specialist, Web Experience (12-Month Contract)

16 York St, Toronto, ON M5J 0E6, Canada

Posted Wednesday, February 18, 2026 at 5:00 AM

OUR COMPANY BACKGROUND & CULTURE

UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 44,000 members across six universities and eighteen sector organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for growth, our doors are open to all Ontario universities.

UPP is recognized as one of Greater Toronto’s Top Employers for 2026. Together, we’re a team of progressive thinkers and agile doers operating within a fast-paced culture of collaboration and respect. We believe in bringing smart and capable people together to create, solve, and grow with a clear shared vision and values of integrity, inclusivity, ingenuity, and impact.

Our culture is intentionally welcoming and purposefully rooted in equity, diversity, inclusion, and reconciliation (EDI&R). We believe diverse teams, perspectives, and lived experiences contribute to better decisions and a better workplace.

As a pension plan, UPP approaches investing through a long-term lens to generate and safeguard value. Our commitment to investing responsibly accounts for material risks that impact our investment portfolio to generate sufficient risk-adjusted returns to meet the pension needs of our members.

Join us in building a bright future for our members, our organization, and each other.

THE ROLE

We’re seeking a Senior Specialist, Web Experience (12-month contract) to transform how members, employers, employees, and key stakeholders interact with our digital platforms.

Reporting to the Senior Director of Creative and Digital, you’ll help evolve both external and internal sites (including our public website and intranet) into intelligent, interactive, and educational environments.

This is a hands-on role at the intersection of design and development: you’ll design user experiences, technically implement and optimize them, and use analytics to continually refine digital journeys. You’ll translate complex user needs into intuitive flows, bring them to life through smart interactivity and clean technical execution, and ensure every touchpoint is both engaging and effective.

This role is based in downtown Toronto in a hybrid work environment, allowing employees the flexibility to work remotely and in-office (minimum two days per week in-office).

This posting is for an existing vacancy.

SPECIFIC ACCOUNTABILITIES

Support The Evolution Of UPP's Web Platform

• Contribute to the day-to-day performance, structure, and evolution of both UPP’s public-facing website and internal SharePoint/intranet sites
• Scope, build, and optimize web experiences using development skills (HTML, CSS, JS, PHP) and no-code/low-code tools
• Maintain a robust design system and reusable component library to support scalability, consistency, and accessibility
• Develop content structures and page logic that align to audience segmentation, lifecycle stages, and strategic priorities
• Partner cross-functionally to align platform capabilities with business objectives, and evolving web standards

Design And Deliver Audience-Centric Web Experiences

• Build responsive, user-friendly templates and interactive modules that support member education and reduce complexity in pension communications
• Support intranet design and content logic to improve staff access to resources, reduce information silos, and enhance employee engagement
• Create dynamic layouts and motion-enhanced visuals to improve clarity, guide focus, and reduce cognitive load
• Ensure all builds meet modern accessibility (WCAG 2.0) and usability standards, with content presented in formats that reflect diverse learning styles
• Continuously apply and refine SEO best practices to improve discoverability, structure metadata, and support content findability at scale

Optimize Experiences And Make Data Informed UX Improvements

• Optimize experiences, including applying SEO best practices to strengthen visibility and discoverability
• Implement,…