Business System Analyst - Credit card Initiative

Job Description
Job Title: Senior Business Analyst – Credit Card Initiative

Location: Toronto, ON

Experience

Required:

10+ Years

Role Summary

We are seeking a highly experienced Senior Business Analyst to support a large-scale Credit Card Initiative within a financial services environment.

This role requires deep expertise in credit card operations, credit risk management, regulatory compliance, and enterprise system integrations
. The ideal candidate will bring strong stakeholder management skills, technical acumen, and the ability to operate effectively across complex, multi-platform ecosystems.

Candidates with prior experience in credit card programs, financial institutions, or large Canadian banks will be strongly preferred.

Key Responsibilities
Business Analysis & Domain Expertise

• Lead end-to-end requirements gathering, documentation, and validation across:

  • Branch applications

  • Mobile platforms

  • Web applications

• Provide deep domain expertise in:

  • Credit card systems (highly preferred)

  • Credit risk management

  • Core banking processes

• Ensure alignment with regulatory and compliance requirements within financial services.

• Support technical discovery and cross-team mapping activities.

Technical & Integration Responsibilities

• Perform API mapping, integration analysis, and technical documentation
  .

• Analyze and document complex system ecosystems and enterprise platform interactions.

• Support initiatives involving:

  • Cloud migration

  • Database migration

• Provide technically informed insights across business and technology teams.

• Collaborate with architecture, development, and QA teams to ensure requirement clarity and completeness.

Agile Delivery & Initiative Planning

• Participate in Agile ceremonies including:

  • Sprint planning

  • Backlog refinement

  • Reviews and retrospectives

• Break down initiatives into:

  • Epics

  • User stories

  • Acceptance criteria

• Work closely with cross-functional Agile teams to drive timely delivery.

Leadership & Stakeholder Management

• Lead analysis initiatives across multiple delivery streams.

• Build strong relationships with business, technology, and executive stakeholders.

• Communicate complex technical and regulatory concepts clearly and concisely.

• Demonstrate resilience and adaptability in fast-changing environments.

• Quickly ramp up in new domains, platforms, or system landscapes.

Required Qualifications

• 10+ years of experience as a Business Analyst in financial services.

• Strong regulatory knowledge within banking environments.

• Proven experience in:

  • Credit card domain (highly preferred)

  • Credit risk management

  • Core banking systems

• Hands-on experience with API integrations and system mapping.

• Experience supporting cloud and database migration projects.

• Strong Agile delivery experience.

• Exceptional communication and stakeholder management skills.

Desirable Qualifications

• Experience in digital/mobile application testing or assurance.

• Background in credit card platforms, digital banking, or payments ecosystems.

• Familiarity with financial regulatory standards and audit expectations.

• Experience working within large-scale, matrixed organizations.

Core Competencies

• Business Analysis & Requirements Management

• Credit Card & Risk Domain Expertise

• API & System Integration Analysis

• Regulatory & Compliance Awareness

• Agile Delivery & Initiative Planning

• Leadership & Stakeholder Engagement

Requirements
Experience (Years): 4-6 Essential

Skills:

• Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes.
• Handle multiple priorities and assignments with excellence and precision.
• Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation).
• Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications
• Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats.
• Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications.
• Collaborate with cross-functional teams to…