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Senior Manager, Operational Reporting & Delivery

Job in Toronto, Ontario, M5A, Canada
Listing for: Scotiabank
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity, IT Business Analyst, IT Consultant
Job Description & How to Apply Below

Is this role right for you?

In this role you will:
  • Hands on collection of data, preparation of reports and exception alerting on KPI/KRI’s. Liaison with the Enterprise Delivery Office, the Office of Technology Strategy and Business Operations, Finance, Internal Quality Assurance and, where needed for cross departmental initiatives, CIO’s from other functions. Drafting escalations for Senior Management (VP/SVP++) attention. Ensuring that they get resolved. Championing a high-performance environment and contributes to an inclusive work environment.

    Understanding how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursueing effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Do you have the skills that will enable you to succeed in this role?

    We’d love to work with you if you have

  • 5+ years in Technology, HR or learning and development role Degree in relevant discipline from a recognized, accredited, university or college. Technical degree + MBA / CPA would be ideal. Experience in gathering KPI/KRI’s for a technology function. Exceptional written and verbal communication skills. Great presentation skills.
  • What’s in it for you.

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

    Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

    Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration. Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
  • Position Requirements
    10+ Years work experience
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