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Program Manager, Commercial Card Implementation

Job in Toronto, Ontario, M5A, Canada
Listing for: Scotiabank
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst
Job Description & How to Apply Below

Is this role right for you?

In this role you will:
  • Lead end‑to‑end implementation of Commercial Card and Payables Automation programs to meet spend and financial targets
  • Assess client needs and recommend the most effective implementation approach.
  • Build strong client relationships to support clear communication and issue resolution.
  • Deliver effective client training on policies, processes, reporting, best practices, and provide ongoing support to maintain high satisfaction
  • Collaborate with internal teams and third‑party providers to ensure smooth delivery
  • Manage third‑party provider deliverables throughout implementation and post‑launch to ensure alignment with project goals
  • Identify, escalate, and support resolution of product or process issues, ensuring client feedback is addressed
  • Follow departmental procedures and maintain accurate, complete, and compliant documentation
  • Improve cost efficiency through proper billing of chargeable services and timely closure of unused services
  • Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • Experience working with Commercial Visa Card offerings is preferred
  • Minimum 2+ years of project management experience
  • Bilingualism in French is mandatory
  • Commercial Card, Payable Automation and TSYS experience is an asset
  • Strong technical, analytical and organizational skills
  • Minimum 2 years previous Corporate or Commercial banking or business experience
  • Excellent verbal and written communication skills
  • Proven ability to work independently and meet strict deadlines
  • Project Management certification (PMP) and/or SCRUM is an asset
  • What’s in it for you?

  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities – for you and our customers.
  • A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
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