Site Reliability Engineer - Cloud, Dynatrace

Essential Skills

• Amazon Web Service (AWS) Cloud Computing
• Github Enterprise
• Site Reliability Engineer (SRE)
• Amazon Web Service (AWS) Cloud Computing
• Github Enterprise

• Site Reliability Engineer (SRE) with expertise in Dynatrace monitoring, log investigation and observability practices.
• The ideal candidate will have a deep understanding of business processes, upstream-downstream dependencies and the ability to design and implement dashboards with SLOs and SLAs that align with business objectives.

• Monitoring Observability
• Configure and maintain Dynatrace for application and infrastructure monitoring.
• Develop custom dashboards, alerts and reports to track system health and performance.
• Define and implement Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
• Log Analysis
• Troubleshooting
• Perform log investigation using tools like Splunk, ELK or similar platforms.
• Identify root causes of incidents and provide actionable insights for resolution.
• Business Understanding.
• Analyze business models, workflows and critical application flows.
• Map upstream and downstream dependencies to ensure end-to-end reliability.
• Incident Management
• Participate in on-call rotations and respond to production incidents.
• Drive post-incident reviews and implement preventive measures.
• Automation Optimization
• Automate monitoring and alerting processes to reduce manual intervention.
• Collaborate with development teams to improve system reliability and performance.

• Technical Expertise
• Strong experience with Dynatrace (configuration, dashboards and problem detection).
• Proficiency in log analysis tools (Splunk, ELK or equivalent).
• Solid understanding of SRE principles| observability| and incident management.
• Business Analytical Skills
• Ability to understand business processes and translate them into technical monitoring solutions.
• Experience in mapping application dependencies and creating impact analysis.

• Excellent communication and collaboration skills.
• Strong problem-solving and analytical mindset.

• Experience with Cloud platforms (AWS, Azure, GCP).
• Familiarity with CI/CD pipelines and automation scripting.
• Performance Metrics Uptime and reliability improvements.
• Reduction in Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).
• Accuracy and relevance of dashboards and alerts.
• Compliance with defined SLOs and SLAs.

8-10 years