Data and AI Customer Solutions Architect

Overview

Whyyou’lllove Softchoice: We are a software-focused IT solutions and services provider that helps organizations be agile and innovative, with people who are engaged, connected, and creative s includes moving to the cloud, building the workplace of tomorrow, and enabling smarter technology decisions to drive success for customers and their people.

We stand for our people and support their success through career development and advancement. We are committed to a culture of inclusion and belonging, continuously striving to do what’s best for our people and communities.

Are you ready to be at the forefront of the AI revolution, shaping how organizations harness cutting-edge technology to drive real, measurable results? As a pivotal member of our team, you won’t just sell solutions—you’ll empower customers to unlock the full potential of workplace AI, intelligent agents, and robust data platforms, regardless of the cloud ecosystem they prefer.

At Softchoice, your influence will reach beyond pilots and proofs of concept. You’ll architect and deliver AI strategies that become the backbone of our customers’ success, transforming how they work, innovate, and compete. Through our integrated consulting and engineering approach—leveraging deep alliances with Microsoft, AWS, and Google Cloud—you’ll help organizations move from vision to execution, making AI practical, durable, and truly impactful.

Imagine being the trusted advisor who brings clarity to complex challenges, guiding senior executives to align on a transformative AI roadmap. You’ll shape business cases that deliver productivity gains, reduce operational costs, and strengthen compliance—while mapping out the tangible ROI that drives executive buy-in and long-term adoption.

In this role, you’ll quarterback a high-performing team of account executives, solution architects, and technical experts, orchestrating collaboration to deliver AI solutions tailored to each customer’s needs. You’ll facilitate boardroom-level discussions, influence strategic decision-making, and translate recommendations into outcomes that redefine what’s possible for clients.

If you’re passionate about making a lasting impact, eager to champion responsible AI adoption, and thrive on building relationships that fuel innovation—this is your chance to be a catalyst for real change, helping organizations shape their futures with confidence and clarity.

• This role will report to the regional leader of technical sales and be part of a “technical sales” organization.

• You will work with our most strategic customers looking to guide their AI journey leading to a transformation of their business.

• You and your team will be directly supported by technical solution architects and engineers, bringing technical acumen early in the sales cycle to ensure our customers find fast value in their discussions with you.

• You will collaborate with account executives, sales leadership and GTM team members, in partnership to ensure we grow our AI business together.

• Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams, shape proposals/SOWs, and negotiate to signature.

• Lead with value/ROI: build business cases (productivity, cost to serve, compliance/risk), success metrics, and adoption plans for measurable impact.

• Facilitate C-level conversations to enhance understanding of AI and alignment on AI initiatives.

• Partner co-sell and funding: align with Microsoft (and other hyperscalers) to unlock workshops, AMMP/MDF, and POC funding motions that accelerate deals.

• Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.

• Evangelize responsibly: position governance, identity, Purview, DLP, and COE patterns to reduce risk while scaling value.

Professional Experience

• The ideal candidate will bring 5 to 10 or more years of demonstrated success in solutions sales, specifically focused on data platforms, analytics, or artificial intelligence. This experience should include a proven…