Manager, Platform Engineering

About KOHO

We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians.

At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust.

KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, you’ll fit right in.

As Manager, Platform Engineering
, you'll lead the infrastructure team that empowers all of KOHO's engineering organization to deliver faster, more reliably, and 'll own our cloud infrastructure, developer infrastructure experience, production reliability and scaling, and compliance readiness while navigating critical business initiatives that enable KOHO's growth and product innovation.

This is a role for someone who thrives in high-stakes technical environments, can translate ambiguous business requirements into concrete infrastructure solutions, and builds high-performing teams that deliver exceptional results. You'll report directly to the Head of Platform Engineering and serve as a critical technical leader in the organization.

Note on Level: We're hiring a Manager role but are open to levelling up to Senior Manager for candidates with proven senior-level experience who can handle the continuously rising stakes and complexity of this domain as we scale our infrastructure to support KOHO's growth in the regulated financial services landscape.

Empowering engineering teams to build, ship, and operate products faster and more reliably through world-class platform infrastructure.

• Lead critical infrastructure & reliability initiatives: Drive cloud infrastructure architecture, disaster recovery capabilities, high-availability systems design, and compliance-ready infrastructure for a regulated financial services environment
• Build and lead a high-performing platform team: Manage a team of cloud infrastructure engineers through complex technical challenges while creating clear career growth paths and maintaining a culture of continuous learning and operational excellence
• Own production operations & site reliability: Ensure exceptional availability and reliability of production systems through proactive monitoring, incident response, performance optimization, and cost efficiency
• Enable security & regulatory compliance: Implement and maintain infrastructure for industry security standards and regulatory requirements while managing vulnerability remediation and access controls in partnership with our Cyber Security team
• Drive platform strategy & innovation: Define the technical roadmap for cloud infrastructure, Cloud Infra CI/CD, container orchestration, Infrastructure as Code, and developer infra tooling while leveraging AI and automation to reduce operational toil

• You have deep infrastructure & platform engineering expertise: 5+ years in platform engineering, SRE, or Dev Ops roles with hands-on experience building and operating cloud infrastructure (AWS or equivalent, Kubernetes, Terraform, Cloud Infra CI/CD) in production environments at scale
• You are a proven people leader: Experience managing engineering teams (4-6+ people), with demonstrated success coaching engineers, managing performance, driving team delivery, and building inclusive high-trust team cultures
• You thrive in ambiguity and complexity: You excel at taking high-level business objectives and translating them into actionable technical strategies. You can structure solutions when problems are not clearly defined
• You…