Senior Implementation Specialist

Senior Implementation Specialist page is loaded## Senior Implementation Specialist locations:
CAN-TORONTO-333 Bay Streettime type:
Full time posted on:
Posted Todayjob requisition :
R0113415## About Alpha Desk Alpha Desk  is LSEG’s Order and Portfolio Management Software. Alpha Desk develops and supports the software for hedge funds and asset managers globally. We are a complementary team with good technical skills, and the quality of our software and client services is at the core of our business.

Alpha Desk is central to the buy side investment workflow. Our clients use Alpha Desk to manage and handle the trading, monitoring, and reporting of their investments. Clients value our consultative approach and ability to deliver high-quality implementations. We deploy Alpha Desk and integrate with their trading brokers, custodians and other third parties and services to enable straight through processing across the investment lifecycle.

We are responsive and efficient in delivering implementations and support which are some of the strengths of our overall offering. Our implementations team is responsible for our continued success in this area.
** The Role
** The specific role requires technical, project management, and leadership capabilities. The technical aspect includes collecting requirements, configuring Alpha Desk, supplying functional specifications and testing of solutions; both for new and existing clients. You will be responsible for client implementation projects and coordinating a team of specialists assigned to the implementation project. Together you are encouraged to ensure implementations are completed in a timely manner ensuring projects successfully go live on schedule.

Alpha Desk is Refinitiv’s Order and Portfolio Management Software. Alpha Desk develops and supports the software for hedge funds and asset managers globally. We are a complementary team with good technical skills, and the quality of our software and client services is at the core of our business.

Alpha Desk is central to the buy side investment workflow. Our clients use Alpha Desk to manage and handle the trading, monitoring, and reporting of their investments. Clients value our consultative approach and ability to deliver high-quality implementations. We deploy Alpha Desk and integrate with their trading brokers, custodians and other third parties and services to enable straight through processing across the investment lifecycle.

We are responsive and efficient in delivering implementations and it is one of the strengths of our overall offering. Our implementations team is responsible for our continued success in this area.
** Responsibilities:
*** Work with clients to understand their business and workflow requirements. Assemble those requirements into project scope documents, functional specifications, change requests, and client support runbooks.
* Build project plan, supervise delivery and handle resources to ensure that projects are completed on time and to high quality.
* Contribute directly to the deployment and configuration of Alpha Desk for clients, and delivery of various implementation tasks.
* Keep clients updated on project status and risks, by leading regular project meetings and through proactive communication.
* Facilitate and conduct user training.
* Prioritize and determine solutions and make recommendations that are aligned with objectives and relevant constraints.
* Translate client requirements into tasks and functional specifications for development.
* Ensure quality is maintained and solution meets requirements. Chip in to test plans and conduct testing.
** Requirements:
*** An undergraduate degree, preferably with a major in engineering, computer science, information technology, science, or equivalent experience
* At least 4 years’ experience in a technical role, preferably in financial markets or investment management
* Experience working directly with internal/external clients
* Ability to communicate effectively with clients and colleagues
* Intricate understanding of buy side workflows for portfolio management, trading/settlement, reconciliation, accounting, and reporting.
* Solid grasp of Order and…