AI Consulting Senior Manager

The opportunity

The Senior Manager, Workflow Optimization & AI Enablement plays a critical role in driving enterprise AI adoption and process optimization across the organization. This hands‑on position is responsible for conducting workflow analysis to identify strategic AI use cases that enhance cycle time, operational efficiency, and decision quality. The successful candidate will translate these use cases into phased roadmaps for business areas, guide and support AI enablement initiatives, and apply deep expertise in business process and automation within the dynamic world of enterprise AI.

This role offers the opportunity to shape processes, develop playbooks, and influence the roadmap toward realizing OTPP’s AI ambitions.

Reporting into the AI Centre of Enablement, you will collaborate closely with senior business leaders and their teams to shadow business workflows, facilitate workflow analysis and AI use‑case identification workshops, helping shape multi‑phase AI roadmaps. You will also work hand‑in‑hand with the AI Enablement team to co‑develop coordinated enterprise AI engagement, adoption, and change management plans.
On a regular basis, you will partner with Technology and AI delivery teams to drive integration and connectivity across business and technology functions. You will also engage with external AI product vendors, peer organizations, and advisory partners to supplement internal knowledge and capabilities, ensuring high‑impact ideation and informed build/buy decisions.

• Shadow, analyze and assess workflows, data and decision flow, to identify opportunities to improve and automate workflows to leverage generative, predictive, and agentic AI capabilities.
• Identify opportunities to incorporate agentic analytics into decision‑making processes - leveraging structured and unstructured data to enable AI agents that monitor conditions and surface insights.
• Proactively stay abreast of market mature use‑cases and AI products to inspire and inform use‑cases.
• Identify required external contacts or partners to augment internal capability and capacity (E.g. curated case studies, peer insights).
• Translate AI use‑cases into phased roadmaps for business areas, collaborating with technical experts to assess feasibility and tech readiness, translate use‑cases into multi‑phase AI roadmap (Foundation -> Automation / Decision enhancement -> Differentiation) with a product strategy.
• Support prioritization of use‑cases based on value, feasibility, change readiness.
• Guide & support enterprise AI adoption & enablement through: best‑practice playbooks / use case inventory, new processes to ensure transparency of AI initiatives organization‑wide, dashboards to track AI value / adoption and an active community of business AI practitioners.
• Identify cross‑organization synergies, facilitating integration and high performance across AI and Tech.
• Assess automation economics by evaluating total cost of ownership (TCO), required investments, scalability, and expected value capture—ensuring sustainable enterprise impact.
• An effective leader that provides guidance and coaching to several junior team members in the team.
• Influential leader that leads cross‑functional activities across all levels of the enterprise.
• Accountable for determining the best methods for facilitating workflow analysis and AI ideation working sessions with the business.
• Accountable for recommending process improvements and high value and feasible AI use‑cases with business stakeholders across all levels, using business and technical judgement with input from business/AI SMEs.

• Bachelor’s or advanced degree in computer science, engineering, data science, information systems, business, or related field, or equivalent experience.
• Deep expertise in business process improvement and automation assessment.
• Understanding of production LLMs / agentic architectures / natural language processing, application integrations via APIs, modern AI stacks.
• Sound business and technical acumen, with demonstrated ability to quickly become familiar with unfamiliar business areas or technologies.
• Analytical and organized mindset,…