Infrastructure Analyst​/Infrastructure Support

Position: Infrastructure Analyst / Infrastructure Support
Overview
Primary

Job Title:

Infrastructure Analyst / Infrastructure Support.  Alternate / Related Job Titles:  Infrastructure Support Analyst, IT Infrastructure Analyst, Cloud Infrastructure Support Analyst, Systems Support Analyst.  Location & Onsite Flexibility:  Toronto, ON — Hybrid.  Contract Details   Position Type:  Contract.  Contract Duration:  5 Months.  Start:  As Soon As Possible.  Pay Rate:  C $35.00 - C $50.00/hr.

Job Description
The Infrastructure Analyst / Infrastructure Support role provides hands-on operational support across Microsoft and Azure-based infrastructure environments. This position supports a fast-paced, modern technology organization with a strong focus on cloud services, identity management, and end-user device support. The analyst will provide day-to-day infrastructure and endpoint support, including Azure Active Directory, identity and access management, and Microsoft 365 services. Responsibilities include troubleshooting infrastructure and device issues, managing laptop and device life cycles, supporting patching and monitoring activities, and maintaining clear technical documentation.

This role works closely with internal IT teams and vendors to ensure stable, secure, and reliable technology operations while delivering a professional and responsive end-user support experience.

Responsibilities

Troubleshooting infrastructure and device issues

Managing laptop and device life cycles

Supporting patching and monitoring activities

Maintaining clear technical documentation

Collaborating with internal IT teams and vendors to ensure stable, secure, and reliable technology operations

Delivering a professional and responsive end-user support experience

Required Skills & Experience

3-5+ years of experience in infrastructure or IT support roles

Strong hands-on experience with Microsoft technologies (Active Directory, Azure AD, Microsoft 365)

Experience supporting Windows laptops/desktops and enterprise software

Familiarity with Azure infrastructure and cloud-based identity services

Working knowledge of networking fundamentals (DNS, DHCP, VPN)

Experience using ticketing systems and support workflows

Strong communication skills and professional end-user support capabilities

Preferred Skills

Experience with Intune, SCCM, or endpoint management tools

Power Shell or scripting experience for basic automation

Microsoft or Azure certifications (e.g., AZ-104)

Experience supporting hybrid cloud environments

Top 3 Skills

Laptop & Software Maintenance

Azure Infrastructure Experience

Communication & Culture Fit

Work Environment

Hybrid work model

Collaborative, fast-paced technology environment

About the Company
A Top 10 bank in Canada and North America, delivering comprehensive financial solutions across retail, commercial, wealth management, and wholesale banking. The organization is committed to innovation, stability, and helping clients thrive in an evolving global market.

About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company based in Alaska. As an economically disadvantaged organization, GTT values diverse and inclusive workplaces. Our clients include leading financial services, technology, life sciences, biotech, utility, and retail organizations across the U.S. and Canada. We look forward to helping you land your next great career opportunity!

Job Number:  26-01245

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